Diesel Service Technician

RDO Equipment Co.; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Service Technician to join their dynamic team in Aberdeen City. This role involves diagnosing, repairing, and maintaining machinery to ensure high-quality service delivery. The ideal candidate will possess excellent mechanical and customer service skills, with a strong commitment to safety and teamwork. Opportunities for training and professional growth are abundant, making this position ideal for those looking to advance their career in a supportive environment. If you're passionate about machinery and customer service, this role offers a rewarding path forward.

Benefits

Profit Sharing

Comprehensive Benefits Package

Training and Development Opportunities

Qualifications

• Candidates must have excellent mechanical skills and customer service abilities.
• Graduation from a related diesel technology program is preferred.

Responsibilities

• Diagnose, inspect, and repair machinery and components efficiently.
• Maintain a clean work area and care for tools and equipment.

Skills

Mechanical Skills

Customer Service Skills

Strong Computer Skills

Organizational Skills

Communication Skills

Education

Diesel Technology Program

Tools

Hand Tools

Pneumatic Tools

Job description

Description

$28 - $42+ / hour

Compensation & Benefits:

• Eligible for profit sharing which is based on department profitability and individual performance


• Comprehensive benefits package


• Training and development, as well as opportunities to grow within the organization

This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.

Specific Duties Include:

• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.


• Document machine information and repairs completed on work order, including parts and fluids used.


• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.


• Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility


• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.


• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.


• Conduct self in the presence of customers and community so as to


• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.


• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.


• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.


• Perform all other duties as assigned by management in a professional and efficient manner.

Requirements

• Excellent mechanical skills


• Trade-specific tooling, including hand and pneumatic tools


• Strong computer skills


• Excellent customer service skills


• Ability to assemble and perform maintenance functions on equipment


• Strong oral and written communication skills


• Strong organizational skills


• Graduation from related diesel technology program preferred
  

  Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.