DevOps Cloud Engineer Apprentice

QA Apprenticeships; Coventry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading apprenticeship provider in Coventry is seeking a motivated individual to join their Cloud & Hosting team. As an IT apprentice, you will gain hands-on experience in managing virtualised environments and support Cloud platforms like Microsoft Azure. This role offers structured training leading to a Level 4 DevOps Engineer qualification, with opportunities for progression within the University or technology sector. Benefits include a pension scheme, health & wellbeing support, and flexible working arrangements.

Benefits

Pension schemes

Health & wellbeing support

Employee discounts

Flexible working arrangements

Qualifications

• Must have basic IT skills through education or experience.
• Good communication skills and ability to work as part of a team.
• Should show enthusiasm for learning new technologies.

Responsibilities

• Provisioning and maintaining virtual resources using VMware.
• Supporting Microsoft Azure administration.
• Resolving service requests and incidents.

Skills

Demonstrable IT skills

Team work

Communication skills

Problem-solving skills

Digital competence

Organizational skills

Education

A Level in STEM subject

BTEC Diploma in STEM subject

Level 3 IT apprenticeship

Job description

Employer description

The University of Warwick is a world-class institution committed to innovation and excellence. Its Information and Digital Group (IDG) delivers cutting‑edge digital services that empower students academics and staff. Within IDG the Infrastructure & Operations (I&O) team ensures reliable secure and high‑performing IT systems and networks supporting teaching research and administration across campus.

Overview

Join our Cloud & Hosting team and kick‑start your career in IT! You’ll work alongside experienced Cloud Engineers gaining hands‑on experience in managing and supporting virtualised server environments and Cloud platforms.

Key responsibilities

• Provisioning and maintaining virtual resources using VMware and other hosting technologies.
• Supporting Microsoft Azure administration and resource management.
• Resolving hosting‑related support incidents and service requests.
• Monitoring system performance capacity and alerts across Cloud and on‑prem environments.
• Assisting with operating system patching and updates.
• Contributing to planned upgrade and refresh programmes for hosting platforms.
• Maintaining documentation and following operational procedures.

You’ll also complete structured training leading to a Level 4 DevOps Engineer qualification.

Required skills

• Demonstrable IT skills gained through a formal role, education or hobby.
• Experience working in a team to deliver high‑quality services.
• Experience providing advice and guidance to customers and colleagues.
• Ability to manage time and meet deadlines.
• Excellent spoken and written communication skills and ability to build effective relationships.
• Strong digital competence (Microsoft 365, email, internet).
• Ability to solve problems independently and as part of a team.
• Knowledge of health and safety issues.
• Ability to participate in networks to share good practice and exchange information.
• Enthusiastic and motivated learner.
• Team player with flexibility and adaptability.
• Calm under pressure with attention to detail.
• Willingness to learn new technologies.
• Organised and self‑disciplined.

Entry requirements

• A Level in STEM subject or
• BTEC Diploma in STEM subject or
• Level 3 IT apprenticeship

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Benefits

• Pension: Three attractive pension schemes (depending on grade).
• Recognition: Long service rewards and recognition programmes.
• Annual leave: 4 shutdown days 8 statutory days plus 26 days (Grades 1A5) or 30 days (Grades 6‑9).
• Health & wellbeing: Access to EAP medical/dental cash plans insurance eyecare and Warwick Sport facilities (gym pool fitness classes climbing wall).
• Personal development: Leadership and management development programmes; career‑focused courses via the Centre for Lifelong Learning.
• Travel & transport: Campus transport services and bike hire options.
• Employee discounts: Savings on travel dining shopping entertainment Warwick hotel bookings and Arts Centre events.
• Work/life balance: Flexible working career breaks generous parental leave and on‑campus childcare services.

Future prospects

On completion you’ll have a recognised qualification and practical experience opening doors to roles such as Cloud Engineer, DevOps Engineer or other IT infrastructure positions. There are strong opportunities for progression within the University or across the wider technology sector.

About QA

Our apprenticeships are the perfect way to gain new skills earn while you learn and launch yourself into an exciting future. With over 50000 successful apprenticeship graduates were a top 50 training provider dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.