Detention Custody Officer

Mitie; Oxford; On-site; GBP 100,000 - 125,000; Part time

Job summary

A leading service provider in the UK is seeking a Detention Custody Officer in Oxford. This role involves caring for residents and ensuring their safety, supporting engagement in activities, and conducting shift audits. Essential skills include emotional intelligence and good communication. Candidates must be British or EU citizens with settled status, pass tests in Maths and English, and have lived in the UK for the past three years. The position offers a range of lifestyle benefits and opportunities for career progression.

Benefits

Access to virtual GP services

Financial wellbeing assistance

High street discounts

Life cover of up to four times salary

Enhanced pension contributions

Qualifications

• You must be a British or EU Citizen with settled status or an ILR.
• You will need to pass a basic Maths and English test.
• Must have lived in the UK for the past three years.

Responsibilities

• Provide care for residents and ensure their safety.
• Support residents in engaging with recreational activities.
• Carry out shift audits and report accurately on systems.
• Identify and support residents’ health deterioration.

Skills

Emotional intelligence

Good communication skills

Conflict resolution

Patience

Resilience

Job description

Job Overview

This is a fast-paced environment where no two days are the same. As you gain experience in this role, we'll support you to grow and develop, with opportunities to gain qualifications and progress your career.

Main Duties

• To carefor residents entrusted with us at the centre, ensuringexceptionalstandards of safety,security, dignifiedcare,and respect.
• Support and encourage residents to engage in recreational activities, arts, crafts and other opportunities for cultural expression.
• Carry out anynecessary shift audits, administration, counts and searches of residents, reporting accurately as required in a timely manner on our systems.
• Ensure the safe accommodation and detention of residents at the centre so they do not come to harm.
• Pro-actively identify and support any resident suffering a deterioration in physical or mental health and wellbeing.

What we are looking for

Being a Detention Custody Officer demands emotional intelligence, patience, resilience and professionalism. You will need good communication skills to work together as part of a team.There may be occasions where you need to resolve conflict or prevent residents from harming themselves or others. Part time applications are also welcomed and can be considered.

Specific Requirements

Please note that all offers of employment are subject to security clearance and enhanced background checks :

• You must be a British Citizen, EU citizen with settled status, or have an ILR (Indefinite Leave to Remain) from a Commonwealth country.
• Bankruptcy history, CCJs, social media activity and criminal convictions will be checked.
• You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays.
• You will also be required to pass a basic Maths and English test, and a mobility test.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .