Deputy Store Manager - Lead, Inspire & Own the Floor

RHR UK; Birmingham; On-site; GBP 36,000 - 44,000; Full time

Job summary

A leading retail company in Birmingham seeks a Deputy Store Manager to manage operations in the absence of the Store Manager. This role requires strong leadership skills, excellent communication, and a commitment to customer service. Responsibilities include managing staff, overseeing delivery operations, and monitoring KPIs. In return, a competitive salary and a comprehensive benefits package are provided, including holidays and discounts. The company values diversity and offers opportunities for personal and professional growth.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging environment.
• Excellent communication skills to help colleagues and customers.
• Ability to monitor, manage and improve KPIs.

Responsibilities

• Manage the store in the absence of the Store Manager.
• Check and work deliveries, manage the till area.
• Inspire the team to fulfill their potential.

Skills

Team leadership

Excellent communication

Time management

Problem-solving

Customer service

KPI management

Job description

A leading retail company in Birmingham seeks a Deputy Store Manager to manage operations in the absence of the Store Manager. This role requires strong leadership skills, excellent communication, and a commitment to customer service. Responsibilities include managing staff, overseeing delivery operations, and monitoring KPIs. In return, a competitive salary and a comprehensive benefits package are provided, including holidays and discounts. The company values diversity and offers opportunities for personal and professional growth.