Deputy Store Manager: Drive Profit, People & Service

Iceland; Luton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading grocery retailer in the United Kingdom is seeking a passionate Deputy Manager to join their Luton store. You will collaborate with the Store Manager to drive sales, lead and develop the team, and ensure operational excellence. The ideal candidate has a strong retail management background and is committed to outstanding customer service. This role offers a supportive work environment and various employee benefits, including holiday discounts and career progression opportunities.

Benefits

15% discount in all stores

33 days holiday

Christmas vouchers

Refer a Friend scheme

Long service awards

Healthcare plan option

Grocery Aid support

Clear career pathways

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.
• Flexibility to work across different stores.

Responsibilities

• Maximise profit by reviewing store performance and drive actions to improve results.
• Engage and develop team members while fostering an inclusive culture.
• Ensure compliance with all processes, policies, and health and safety.
• Lead the team in providing excellent customer service and operational standards.
• Take responsibility for store operations in the Store Manager's absence.

Skills

Retail management experience

Leadership

Communication skills

Customer-focused service

Problem-solving abilities

Job description

A leading grocery retailer in the United Kingdom is seeking a passionate Deputy Manager to join their Luton store. You will collaborate with the Store Manager to drive sales, lead and develop the team, and ensure operational excellence. The ideal candidate has a strong retail management background and is committed to outstanding customer service. This role offers a supportive work environment and various employee benefits, including holiday discounts and career progression opportunities.