Deputy Store Manager

C2 Recruitment Limited; Oxford; On-site; GBP 27,000 - 29,000; Full time

Job summary

A charity retail organisation in Oxford is seeking a Deputy Store Manager to assist in running its flagship store and enhance social impact. This role involves leading volunteer teams, ensuring operational excellence, and contributing to financial performance. The ideal candidate will have retail leadership experience, a passion for sustainability, and an ability to work weekends. Join a values-driven team making a difference in the community and further your leadership career.

Benefits

Competitive salary

Supportive team culture

Values-led environment

Focus on community and inclusion

Qualifications

• Previous retail leadership experience and a strong customer focus.
• Strong leadership and delegation skills.
• Excellent communication, organisation and time management.
• Ability to work weekends on a rota basis.
• Experience working with vulnerable individuals is advantageous.
• Passion for sustainability and social impact.
• Experience within a charity retail setting is advantageous.

Responsibilities

• Support the Store Manager in all areas of store operations.
• Lead and inspire a team to deliver excellent customer service.
• Oversee shop floor standards and health and safety checks.
• Contribute to financial performance through accurate till procedures.
• Help maintain a welcoming retail environment.

Skills

Retail leadership experience

Customer focus

Communication skills

Organisational skills

Time management

Leadership and delegation

Passion for sustainability

Job description

Deputy Store Manager - Charity Retail Superstore

Location: Oxford, Oxfordshire
Salary: £27,000 -£29,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)

Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm

A well‑established charity retailer in Oxford is looking for a Deputy Store Manager to support the day‑to‑day running of its flagship store and wider retail operation. This is more than a shop – it’s a place of social impact where retail meets rehabilitation, reuse and reinvestment in people.

About the Role

As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.

Key Responsibilities

• Support the Store Manager in all areas of store operations and deputise in their absence
• Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
• Oversee shop floor standards, health and safety checks and day‑to‑day operational excellence
• Support stock control and ensure smooth coordination with the collections and deliveries team
• Contribute to financial performance through accurate till procedures and cost controls
• Help maintain a welcoming, inclusive and purposeful retail environment in line with the charity’s values

About You

Essential

• Previous retail leadership experience and a strong customer focus
• Strong leadership and delegation skills
• Excellent communication, organisation and time management
• Ability to work weekends on a rota basis
• Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
• Passion for sustainability and social impact
• Experience gained within a charity retail setting would be advantageous

Why Apply?

• Join a purpose‑driven organisation making a difference in Oxfordshire
• Work in a values‑led environment with a focus on community, inclusion and sustainability
• Help transform lives while developing your own leadership career
• Competitive salary and supportive team culture

Ready to step into a meaningful retail management role?

Apply today and be part of something bigger.