Deputy Showroom Manager

WATCHES OF SWITZERLAND; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK luxury retail company is seeking a Deputy Manager to motivate and assist in leading a high-performing retail team. The ideal candidate will have a strong background in retail management, ideally in a luxury environment, and a track record of business development. You will cultivate client relationships to ensure an exceptional retail experience, becoming an ambassador for the brand. This role offers a variety of employee benefits, including a generous discount scheme and holiday purchase options.

Benefits

Holiday Purchase Scheme

Employee Assistance Programme

Virtual GP service

Share Save Scheme

Birthday Off

Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Proven track record in retail management ideally in a luxury environment.
• Natural flair for guiding, mentoring and developing a high performing team.
• Experience in recruitment, performance management and training.

Responsibilities

• Assist the Showroom Managers in leading and motivating the retail team.
• Drive business growth and improve client relationships.
• Deliver an exceptional client experience and be an ambassador for the brand.

Skills

Retail management

People skills

Entrepreneurial approach

Sales focus

Client relationship building

Job description

Job Description

Do you have experience of motivating and developing a high performing retail team?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand you will have an entrepreneurial approach and a strong background in retail management. An impressive record of business development and excellent people skills you will help to drive the business forward and share your passion about our fantastic products.

About you

• A natural flair for guiding, mentoring and developing a high performing team
• A proven track record in retail management ideally in a luxury environment
• Commercially aware with an entrepreneurial approach
• People, sales and client focused delivering an exceptional client experience to all
• An inspirational role model with a passion for our products
• Recruitment, performance management and training

About Us

Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger‑LeCoultre, IWC, Omega, Blancpain, Chanel and many more.

The Watches of Switzerland Group are a FTSE‑250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono‑brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven‑e‑commerce websites!

Our success is based on strong, long‑standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading‑edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC LinkedIn