Deputy Service Manager, Secure Care

Rossie Young People's Trust; Great Holland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A charitable organization is seeking a Service Manager to lead the Young People and Family Support team in England. The role involves providing leadership, ensuring high standards of support for children and their families, and developing partnerships with external agencies. Candidates should have experience in a not-for-profit setting, strong leadership skills, and knowledge of relevant legislation. The position offers benefits such as a 35-hour work week and annual leave entitlement.

Benefits

Annual leave entitlement of 6-8 weeks

Automatic enrollment into pension

Cycle to work scheme

Qualifications

• Experience in 3rd sector not for profit organization.
• Knowledge of issues facing children and families.
• Understanding of current safeguarding legislation.

Responsibilities

• Provide leadership and support to your staff team.
• Ensure high standards of support based on individual needs.
• Develop relationships with funders and external agencies.

Skills

Leadership

Team management

Child protection knowledge

Collaborative approach

Education

Degree in social work or related field

Job description

To co-ordinate and manage the care house functions and thereby facilitate care staff in providing effective servicedelivery in line with stated organisational policies, procedures, aims and objectives.

Full details can be found on our website.

The closing date for completed applications for this post is 9am on Monday 08 December 2025, and it is anticipatedinterviews will take place Thursday 18 December 2025.

The Service Head of Residential Care, is a key member of the Senior Leadership and Management Team (SLMT) and has acritical role in achieving Rossie’s vision and mission. This post has both an inward and outward organisationalfocus, ensuring delivery of safe trauma informed residential care in line with all internal and nationalrequirements. Our organisation is multi-disciplinary and the post-holder must work collaboratively, in line withour values, with all departments and services. As a Senior Manager, the post-holder will contribute to thedevelopment/delivery of the Business Plan, operate within budget and manage all resources effectively andefficiently. This post will be responsible for developing and improving Residential Care and Throughcareservices, fostering a sound organisational culture and in line with The Promise and other nationaldevelopments.

We are recruiting for a Service Manager to lead our Young People and Family Support team. The team provides flexibleintensive family support than enables children and young people on the edges of care, and their families toreceive the right support at the right time, building on their strengths and reducing the need for statutoryreports.

As well as leading the team, the Service Manager will contribute to the ongoing development and growth of theservice, ensuring all support delivered to a high standard.

Main duties and responsibilities will include:

• Provide leadership and support to your staff team
• Adopt a creative approach to managing difficult andcomplex situations and guiding your team during periods of challenge
• Ensure children and their familiesreceive high standards of flexible support based on their individual needs
• Ensure GIRFEC principlesunderpin all support offered, with children and families at the heart of the process
• Ensure sound childprotection and safeguarding protocols are in place and followed
• Arrange and facilitate regular supportand supervision sessions with your staff team
• Develop strong relationships with funders connected withour Children and Families support services
• Develop new and sustain existing partnerships with externalagencies especially Social Work, Education, Health and a range of voluntary sector agencies

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder touphold and represent our organisation in a way that reflects our values and person-centred way ofworking.

You will be a strong leader who has gained experience in a 3rd sector not for profit organisation, and you will haveknowledge and understanding of the key issues facing children and families in Scotland today. You will also haveworking knowledge of current legislation, policies and strategies relating to the safeguarding and wellbeing ofchildren and young people including UNCRC, GIRFEC and Children and Young People (Scotland) Act 2014.

What you can expect from us...

• Your normal working hours are 35 per week, Monday to Friday, 9.00 am to 5.00 pm
• Your usual place of workis 15 Dava Street, Glasgow, G51 2JA
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) prorata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in thesecond.
• You will be automatically enrolled into the People’s Pension in the month that you will complete3-months of employment, provided you meet the auto-enrolment criteria
• Cycle to workscheme
• Option to purchase and sell annual leave

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people,at home, and in the community. We are here for people who are living with the effects of homelessness, poverty,substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from thepeople they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matterwhat the situation is – we’re not here to judge, only to help.

We are recruiting for the newly created post of Supervising Counsellor to supervise students on placement and carry asmall client caseload.

Our new Right There Counselling Academy will extend student placement counselling to Young People (12+) and adults.The is a development role, working closely with the Head of Children and Families and partner universities toembed this exciting new service.

This role is initially for a 12-month fixed term contract.

Main duties and responsibilities will include:

• Provide 1:1 and group supervision for postgraduate student counsellors
• Oversee supervisee casework toensure safe, ethical and effective practise
• Hold a small counselling caseload, offering person-centredsupport for young people (12+) and adults
• Complete assessments, formulations, and risk managementplans
• Ensure compliance with BACP, HCPC and organisation ethical frameworks
• Take a lead forchild and adult protection for placement students

Our values make us who we are and define our actions and behaviours every day. We expect our colleagues touphold and represent our organisation in a way that reflects our values and person-centred way ofworking.

You will have attained Diploma Level 6 or above in counselling, psychotherapy, or arts/play therapy. You will alsohave current membership/registration with BACP, HCPC or equivalent, have completed or be undertaking arecognised supervision training course which will be complemented with extensive proven post qualificationcounselling experience.

If you are passionate about developing counselling practice, are experienced in trauma informed approaches and youhave experience of working with a range of needs across young people and adults, we'd love to hear fromyou.

It is expected that this role will be office based for a minimum of 3 days per week.

What you can expect from us..

• You will report to the Head of Children and Families
• Your normal working hours are 35 per week, Mondayto Friday, 9am to 5pm, with 1-hour unpaid break
• Your usual place of work is 15 Dava Street, Glasgow, G512JA with travel across hub locations
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) prorata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in thesecond.
• You will be automatically enrolled into the People’s Pension in the month that you will complete3-months of employment, provided you meet the auto-enrolment criteria
• Cycle to workscheme
• Option to purchase and sell annual leave

Full list of benefits is detailed in the job & person specification.

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people,at home, and in the community. We are here for people who are living with the effects of homelessness, poverty,substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from thepeople they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matterwhat the situation is – we’re not here to judge, only to help.

We are recruiting for a Property Maintenance Supervisor to lead the property maintenance field team and oversee theirday-to-day activities.

Our Property team is responsible for a portfolio of over 500 properties varying in size throughout Glasgow and theteam consists of maintenance workers, technicians and painters.

The Supervisor will scope and plan works from void properties and review works for tenanted properties. You will alsosupport the admin supervisor on planning works for the internal team while providing feedback on contractorperformance.

Main duties and responsibilities will include:

• Scope void properties, carrying out a detailed review of the property with clear guidance on categoryrating
• Advise on works required to bring void properties back to agreed standard
• Phase works andadvise if there are any barriers to stop completion of works in agreed deadlines
• Plan all works andparts requires, advise of any parts that can be purchased in advance
• Liaise with the AdministrationSupervisor on completion of works
• Review status of all properties undergoing any works at weeklymeetings with Property Maintenance & Health and Safety Manager
• Coordinate replacement of any itemstaken from voids at initial clear out ensuring complete inventory and recycle/upcycle wherepossible
• Lead the internal maintenance field team with a clear focus on delivery performance and outcomeattainment to deliver all the required works to return void properties back to Short Term Housing as soon aspossible
• Build and maintain strong relationships with the field team, feeding back on performance andhighlight where there are skills gaps

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder touphold and represent our organisation in a way that reflects our values and person-centred way ofworking.

What we expect from you...

You will be able to demonstrate extensive experience of working in a property/building/trades background with aworking knowledge of health and safety. You will also have experience of building and supervising a team with aproven track record in coaching and people management. You will be experienced in effective planning,performance management and assessing quality assurance.

A full, valid driving license is an essential requirement.

What you can expect from us...

• You will report to the Property Maintenance and Health & Safety Manager
• Your normal working hoursare 35 per week, Monday to Friday, 8am to 4pm
• Your main place of work is Rosemount Business Park,Charles Street, Glasgow, G21 with regular travel to property locations
• Annual leave entitlement of 210hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks)pro rata per year in the second.
• You will be automatically enrolled into the People’s Pension in themonth that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
• LifeInsurance from day one
• Cycle to work scheme
• Option to purchase and sell annual leave

Full list of benefits is detailed in the job & person specification

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people,at home, and in the community. We are here for people who are living with the effects of homelessness, poverty,substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from thepeople they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matterwhat the situation is – we’re not here to judge, only to help.