Deputy Practice / Operations Manager

NHS; Newbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Newbury is looking for a motivated Deputy Practice Manager to oversee daily operations. You will collaborate closely with the Practice Manager, leading a diverse team in a supportive environment. The role includes managing HR functions and ensuring compliance with CQC regulations, while also driving improvements in patient services. Ideal candidates will have previous operational experience within a GP practice, alongside essential qualifications in English and Maths.

Qualifications

• Minimum of 3 years experience in a similar role with leadership or operational responsibility.
• Experience in compliance and performance targets.
• Previous experience working within a GP practice setting.

Responsibilities

• Support the Practice Manager in all aspects of practice functionality.
• Manage and coordinate practice functionality, motivating and managing staff.
• Promote quality and continuous improvement in accordance with CQC regulations.

Skills

Leadership

HR Administration

Compliance

Operational Management

Education

GCSE in English and Maths

A-Level or equivalent further education

Job description

The Role Deputy Practice Manager / Operations Manager

We are seeking a motivated Deputy Practice/Operations Manager to be responsible for our daily operations. Working closely with the Practice Manager, you will play a pivotal role in:

Main duties of the job

• Leading People:Managing HR administration and supporting our friendly, multi-disciplinary team to thrive.
• Driving Excellence:Overseeing clinical audits, QOF, and LCS achievements to ensure we maintain our "Good" CQC rating.
• Operational Innovation:Helping to shape and improve our systems and patient pathways in an ever-changing NHS landscape.
• Future Leadership:Acting as a key deputy for the Practice Manager, with real

opportunities for professional growth.

• Hours: 3037.5 per week (part-time or full-time, to suit the right candidate)
• Salary: Dependent on experience

About us

About Us

Falkland Surgery is a well-established purpose-built GPpractice on the south side of Newbury, serving a diverse patient populationwith a wide range of clinical services. As a training practice, we host GPtrainees and medical students, providing a vibrant, collaborative environmentwhere all team members are encouraged to grow and develop.

Our multidisciplinary team includes experienced GPs, nurses,paramedics, pharmacists, social practitioners, and support staff who worktogether to deliver high-quality, patient-focused care.

Our values:'Kindness, Integrity, Community'

Job responsibilities

The post-holder is an [Operations/ Deputy Practice] Manager.

To support the PracticeManager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective workingenvironment.

To manage and coordinate all aspects of practice functionality, motivating and managing staff, patientservices, premises and health and safety management.

Through innovative ways ofworking, support the Practice Manager leading the team in promoting ED&I,SHEF, quality and continuous improvement, confidentiality, collaborativeworking, service delivery, and learning and development, and ensuring the practicecomplies with CQC regulations.

The post-holder will be an integralpart of the general practice team.

Qualifications

• Essential Qualifications & Experience
• GCSE ,or equivalent, in English and Maths
• A-Level or equivalent further education
• Minimum of 3 years experience in a similar role with leadership or operational responsibility
• Experience in compliance and performance targets
• Previous experience working within a GP practice setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.