Deputy Manager - Belfast Victoria Square

NEW LOOK; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fashion retailer is seeking a Deputy Manager for their Belfast Victoria Square store. The role involves leading a large team, ensuring exceptional customer service, and achieving commercial success. Candidates should have experience in large store management and a passion for fashion. The position offers a generous staff discount and various benefits, emphasizing career development and a supportive work environment.

Benefits

40% staff discount

Access to discounts from top retailers

Contributory private pension scheme

Performance-related bonus scheme

Enhanced leave policies

Cycle2Work scheme

Life assurance

Qualifications

• Previous experience in large store management is essential.
• Track record of effectively leading teams is required.
• Good understanding of P&L and compliance reporting.

Responsibilities

• Lead and inspire a team to achieve commercial goals.
• Curate a stylish store environment and provide exceptional service.
• Accountable for store performance and KPI management.

Skills

Large store management experience

Leading and managing a team

Commercial acumen

Excellent communication skills

Job description

Overview

We\'re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers... we\'re New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we\'re customer-obsessed and we work as one.

It\'s a busy and exciting time for the brand and we\'re on the hunt for a Deputy Manager to join our growing Belfast Victoria Square team.

The Store

As our Belfast Victoria Square Deputy Manager you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.

The Role

In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results...whilst having fun along the way!

You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI\'s, customer service, team development and overall sales - so that we are playing to win!

Responsibilities

• Lead and inspire a large team to deliver great results through commerciality, collaboration, resilience and a customer-obsessed approach.
• Curate a unique and stylish store environment while delivering exceptional customer service.
• Be fully accountable for store performance, identifying opportunities with the Territory Leader and Visual Coach affecting KPIs, customer service, team development and sales.

About you

• You have previous large store management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI\'s and key objectives
• Commercial acumen
• Good understand of P and L and compliance reporting
• Excellent communication and interpersonal skills.

Why New Look?

The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks.

Benefits

• Generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members
• Special access to hundreds of discounts from top retailers and gyms, plus free workout classes on Runway
• Contributory private pension scheme
• Performance-related retail management bonus scheme
• Family-friendly policies including enhanced maternity, paternity and adoption leave, and shared parental leave
• Cycle2Work scheme
• Life assurance from day one
• Partnership with Retail Trust and Fashion & Textile Children\'s Trust
• Note: Benefits and perks are non-contractual and may be changed from time to time

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We\'re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\'re keen to discuss this with you in line with the output needed for the role.

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