Deputy Manager

Cera Care Ltd; Scotland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic domiciliary care service seeks a Deputy Manager to lead and support a large team of care professionals. This role involves enhancing care quality, compliance with CQC standards, and driving team performance. The ideal candidate will have substantial senior care experience, excellent leadership abilities, and a relevant qualification. Benefits include training, cashback discounts, and a company pension scheme.

Benefits

NVQ and in-house Training

Employee benefits platform

Company pension scheme

25 days holiday + bank holidays

Paid DBS/PVG

Mileage Allowance

Qualifications

• Experience in a senior care role within domiciliary care (Senior Carer, Team Leader).
• Full UK driving licence and access to a vehicle.
• Strong understanding of safeguarding procedures.

Responsibilities

• Provide leadership to a team and promote a positive working culture.
• Ensure care delivery follows individual care plans and regulatory standards.
• Assist in audits and care reviews, ensuring compliance with the CQC.

Skills

Leadership and team management

Knowledge of CQC regulations

Organizational and communication skills

Ability to work flexibly

Education

NVQ/QCF Level 3 in Health & Social Care

Job description

Overview

Role: Deputy Manager

We are looking for a motivated and experienced Deputy Care Manager to join our leadership team in a dynamic domiciliary care service supporting individuals to live independently in their own homes. As Deputy Manager, you will play a pivotal role in the day-to-day running of the service, working closely with the Registered Manager to lead, support, and develop a large team of dedicated care professionals.

Responsibilities

• Provide strong leadership to a team, promoting a positive and supportive working culture
• Drive high standards by supporting with the recruitment, training, and performance development of care staff
• Ensure care is delivered in line with individual care plans, regulatory standards, and best practice guidelines
• Take an active role in rota planning and ensuring adequate staffing levels at all times
• Lead and manage staff performance, including conducting supervisions, appraisals, and managing disciplinary or capability issues
• Support with compliance and quality monitoring in line with CQC requirements
• Assist in audits, care reviews, risk assessments, and safeguarding investigations
• Build strong relationships with clients, families, and external stakeholders
• Deputise for the Registered Manager as required, including attending meetings and liaising with regulatory bodies
• Liaise effectively with local authorities, health and social care professionals, and other agencies to ensure coordinated and high-quality care delivery
• Be part of the on-call rota and respond to emergencies or staff absences as needed

What We're Looking For

• Experience in a senior care role within domiciliary care (e.g., Senior Carer, Field Care Supervisor, Team Leader, etc.)
• Preferably NVQ/QCF Level 3 in Health & Social Care
• Strong leadership and team management skills
• Excellent knowledge of CQC regulations and safeguarding procedures
• Strong organisational and communication skills
• Ability to work flexibly, including some evenings/weekends/on-call duties
• A full UK driving licence and access to a vehicle

You'll have access to

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• We will fund your qualifications but there is a SSSC (Scotland) registration fee to be paid by the employee
• We will fund your qualifications but there is a SCW (Wales) registration fee to be paid by the employee
• Mileage Allowance
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

To read more about Cera click here: https://ceracare.co.uk/why-cera