Deputy Manager

White Bear Tunbridge Wells; Royal Tunbridge Wells; On-site; GBP 26,000 - 32,000; Full time

Job summary

A trendy British pub in Royal Tunbridge Wells is seeking a passionate Deputy Manager. This role focuses on exceptional customer service and team leadership, ensuring a fun and social environment. The successful candidate will train and manage staff to maintain high hospitality standards while enjoying perks such as career development opportunities, free meals, and discounts. Join a dynamic team committed to creating memorable experiences for guests.

Benefits

Development towards General Manager

Access to Career Pathway and training

Free Meals

28 days holiday per year

20% discount in all Young's Pubs

Company Pension Scheme

Qualifications

• Motivated & experienced in hospitality management.
• Genuine passion for exceptional customer service.
• Proactive in team training and development.

Responsibilities

• Lead and manage team in a food-focused pub.
• Train team to ensure knowledge of services.
• Deliver exceptional hospitality and service.

Skills

Exceptional customer service

Team management

Proactive approach

Enthusiasm

Drive and motivation

Job description

Deputy Manager

The White Bear sets the trend for city buzz, quality cocktails and seasonal British dining! With its friendly atmosphere and dynamic team, working here offers a fun, social environment. We work together, socialise together and get the job done as one team, whilst ensuring everyone comes as a guest and leaves as a friend! We take pride in serving fresh, seasonal, British food along with craft beers and beautiful wines delivered with exceptional hospitality. You will have a passion to deliver exceptional customer service with a friendly outgoing personality and a desire to work as part of a team.

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.