Deputy Manager

Choice Care; Andover; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care provider in the UK is seeking a Deputy Manager for a residential care home in Andover. The successful candidate will assist the Home Manager in operational tasks, including staff supervision and resident care. Key responsibilities include coordinating the staffing team, ensuring compliance with legislation, and conducting team meetings. The ideal candidate has supervisory experience and strong organizational skills. This is a rewarding role, offering a supportive community environment.

Benefits

Enhanced holiday entitlement

Sick pay entitlement

Employee Assistance Programme

Referral bonus scheme

Life insurance

Paid day off on birthday

Qualifications

• Extensive knowledge of adult social care.
• Professional approach and strong organizational skills.
• Knowledge of codes of practice and legislation.

Responsibilities

• Assist the Home Manager in operational duties.
• Support residents’ emotional and physical needs.
• Coordinate and lead the staffing team.
• Conduct regular team meetings and delegate responsibilities.
• Ensure staff are up to date with training.

Skills

Supervisory experience

Organizational skills

Communication

Flexibility

Teamwork

Job description

Overview

You will be assisting the Home Manager in operation of a residential care home. Your duties include development, implementation and monitoring of individual care plans; assisting with staff supervision and administrative control; ensuring compliance with all relevant codes of practice and legislation.

Responsibilities

• Identifying residents’ emotional, physical, psychological, social and spiritual needs and make appropriate decisions for action in consultation with the management team.
• Coordinating and leading the staffing team under direction of the Home Manager.
• Supporting the Home Manager by effectively conducting inductions and supervisions.
• Conducting regular team meetings and delegating responsibilities amongst the team.
• Supporting the Home Manager in maintaining appropriate levels of staffing by planning and managing a rota.
• Supporting the Home Manager in managing the impact of absence.
• Ensuring staff are up to date with training.
• Actively assisting and supporting the Home Manager with investigations, disciplinaries and grievances.
• Working in collaboration with other departments and homes within the Company.
• Conducting risk assessments for both staff and residents, Learning Academy - Adult Care Worker Level 2 and Lead Adult Care Worker Level 3 qualifications for all staff.

Benefits

• Enhanced holiday entitlement – starting from 34 days inclusive of Bank Holidays.
• Sick pay entitlement.
• Employee Assistance Programme – comprehensive health and wellbeing support for staff.
• Referral a friend scheme – receive £500 when you recruit a friend to Choice Care.
• Choiceversary – staff receive vouchers £75 after 5 years, £100 after 10 years, £150 after 15 years.
• Christmas bonus – vouchers for all staff members.
• Life insurance.
• Annual staff awards – this year each winner received £400 and over 30 winners in total.
• Complex in‑house training – Advanced Management Development Programme and Foundation Management Development Programme.
• A paid day off on your birthday.
• Free monthly prize draw – three winners selected at random receive £500 tax‑free.
• Blue Light Card eligibility.
• Reclaim prescription costs for HRT and access free feminine hygiene products whilst on shift.
• Wagestream – a financial health app that enables you to track earnings and access optional instant pay advances and financial education.
• Minimum service periods and apprenticeship funding eligibility applicable to some benefits.

Requirements

The position requires extensive knowledge, including supervisory experience from working in adult social care. You will need a professional approach, organisational and prioritisation skills, and good knowledge of codes of practice and legislation. Patience, reliability, flexibility, teamwork and good communication are key characteristics of a successful Deputy Manager.

About Choice Care

Choice Care is one of the UK's leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 30 years of experience, we’re at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation.

Where will you work?

Opened in 2018, Ravenna Lodge is a highly‑specified, purpose‑built residential home that supports 11 men and women with mental health conditions and associated complex needs. Residents enjoy a relaxed, community environment and are supported by staff and a Positive Behaviour Support Team to develop life skills and confidence. Each home has its own tailored activity schedule based on individual needs and preferences. Ravenna Lodge is located north east of Andover. Newbury and Winchester are about 20 miles away. The service also has its own transport for visits and outings.

Our homes are more than just a place to live – they’re like a second family for everyone we support. Each home is a close‑knit community, with its own unique personality and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self‑esteem. In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.