Deputy Chief Operating Officer

DaVita Inc; Bournemouth; On-site; GBP 200,000 +; Full time

Job summary

A leading healthcare provider in the UK is seeking a Clinic Manager for its Dialysis Clinic in Poole. You will oversee clinic operations and lead a team to ensure high-quality patient care. The ideal candidate is a Registered Manager or willing to become one, and must possess full NMC registration. The role offers a competitive salary, a company pension scheme, generous leave, and a commitment to training and development within a supportive environment.

Benefits

Company Pension Scheme

35 days' paid leave

Life Assurance

Retail discount scheme membership

Commitment to training and development

Qualifications

• Registered Manager with CQC or willingness to become one.
• Full NMC registration is necessary.

Responsibilities

• Overall leadership and operations management of the clinic.
• Providing a seamless patient journey and an inviting environment.
• Liaising with external organisations for support and compliance.
• Onboarding new teammates effectively.
• Developing relationships with patients and handling complaints.
• Ensuring compliance with clinical, governance, and regulatory systems.

Skills

Leadership abilities

Patient-focused care

Effective communication

Education

Registered Manager with Care Quality Commission

Full NMC registration

Job description

Clinic Manager – Dialysis Clinic, Poole

DaVita UK delivers life‑saving kidney care to over 2,000 patients across England & Wales. We are looking for a Clinic Manager for our Dialysis Clinic in Poole. In DaVita, we champion a Community First, Company Second culture. As the Clinic Manager you will lead your team of nurses and support staff to deliver a high standard of individualised patient‑focused care.

Responsibilities

• Overall leadership and operations management of the clinic
• Providing a seamless patient journey and an inviting environment for clients through all touch points
• Liaising with external organisations such as NHS Trusts or the CQC with the support of the Regional Manager
• Implementing new processes to drive quality improvements initiative through the clinic
• Onboarding new teammates effectively alongside the wider team
• Develop positive relationships with patients and handling any complaints that may arise
• Ensuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoE
• Maintaining accurate records and timely report submissions

Qualifications

• Be a Registered Manager with the Care Quality Commission or willingness to become one
• Have full NMC, A

What can you expect when you join?

• Salary depending upon experience
• Company Pension Scheme
• 35 days' paid leave per annum, including bank holidays
• Monday to Saturday working pattern
• Day shifts only
• Life Assurance to 3 times annual salary
• Retail discount scheme membership
• ANN UK Membership
• A commitment to your training and development
• A "community first, company second" culture based on Core Values that really matter
• An exciting, collaborative and driven multinational environment
• Live our mission: To be the Provider, Partner, and Employer of Choice
• Dedication, above all, to caring for our patients and teammates