Deputy Branch Manager

Coburg Banks Limited; Wakefield; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading care agency is seeking a Deputy Branch Manager to oversee operations and ensure high-quality service delivery. The ideal candidate will have experience in managing CQC-registered services and a strong commitment to person-centered care. Responsibilities include staff management, quality checks, and maintaining service standards. This role offers a salary of £30,000 - £35,000 per year, with excellent career progression opportunities and flexible working arrangements.

Benefits

Flexible working arrangements

Excellent career progression opportunities

Qualifications

• Experience in operational management within any CQC-registered care service.
• Strong leadership and communication skills.
• Understanding of regulatory requirements in care.

Responsibilities

• Oversee day-to-day operational activities of the care agency.
• Ensure staff rotas and care delivery meet service requirements.
• Conduct quality checks and internal audits.

Skills

Operational management

Leadership

Communication

Interpersonal skills

Staff performance management

Education

NVQ Level 3 in Health & Social Care

NVQ Level 4 / 5 (desirable)

Job description

Join a leading care agency as a Deputy Branch Manager and play a pivotal role in ensuring the smooth operation and high-quality service delivery of the branch. Our client is a reputable care provider dedicated to delivering person‑centred care and maintaining excellent service standards.

Salary: £30,000 - £35,000 yearly

Flexible working arrangements

Excellent career progression opportunities

The Role:

• Oversee day‑to‑day operational activities of the care agency
• Ensure staff rotas and care delivery meet service requirements
• Maintain accurate person‑centred Care Plans and documentation
• Conduct quality checks and internal audits, escalating issues as needed
• Lead recruitment, onboarding, and performance management of staff
• Act as the primary operational contact for internal and external stakeholders
• Promote continuous improvement and address service issues promptly

The Candidate:

• Experience in operational management within any CQC‑registered care service
• NVQ Level 3 in Health & Social Care, with Level 4 / 5 desirable
• Strong leadership, communication, and interpersonal skills
• Ability to manage staff performance and motivate teams
• Understanding of regulatory requirements and best practices in care provision
• Commitment to service quality and person‑c…