Depot Driver & Customer Service Coordinator

GAP Group; Swadlincote; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading equipment hire company in the UK is seeking a Customer Service Administrator to be the first point of contact in their depots. The role involves managing customer queries, ensuring stock levels meet demand, and providing top-notch customer service. Ideal candidates should be organized, effective communicators, and proficient in IT skills. This position offers competitive salary, benefits, and great opportunities for career progression within the company.

Benefits

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank holidays

Contributory Pension Scheme

Health & Wellness benefits

Employee Welfare Fund

Qualifications

• Previous experience in a high-volume hire desk role is desirable but not required.
• Strong customer service skills and communication abilities.
• Attention to detail and strong organizational skills are essential.

Responsibilities

• Manage hire desk administration, including customer and supplier queries.
• Maintain stock levels to meet customer demand.
• Resolve customer complaints and supplier issues efficiently.

Skills

Customer service skills

Communication

Organizational skills

Proficient IT skills

Team player

Tools

MS Office (Outlook, Excel)

Job description

A leading equipment hire company in the UK is seeking a Customer Service Administrator to be the first point of contact in their depots. The role involves managing customer queries, ensuring stock levels meet demand, and providing top-notch customer service. Ideal candidates should be organized, effective communicators, and proficient in IT skills. This position offers competitive salary, benefits, and great opportunities for career progression within the company.