Depot Admin & Customer Service Lead - Front Desk

Hough Green Garage Limited; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service provider in the UK is seeking an experienced Administrator to manage the front desk at their Bath depot. Responsibilities include handling inbound and outbound calls, booking vehicles, ensuring accurate charging, and maintaining GDPR compliance. The ideal candidate will demonstrate strong telephone skills, attention to detail, and exceptional customer service abilities. This role offers regular hours from Monday to Friday, with a pay rate of £13.50 per hour and opportunities for overtime.

Qualifications

• Experience in managing inbound/outbound calls.
• Strong attention to detail and compliance with GDPR.

Responsibilities

• Oversee the busy front desk operations.
• Manage vehicle bookings and ensure accurate billing.
• Maintain compliance with GDPR policies.

Skills

Telephone skills

Attention to detail

Customer service abilities

Job description

A leading service provider in the UK is seeking an experienced Administrator to manage the front desk at their Bath depot. Responsibilities include handling inbound and outbound calls, booking vehicles, ensuring accurate charging, and maintaining GDPR compliance. The ideal candidate will demonstrate strong telephone skills, attention to detail, and exceptional customer service abilities. This role offers regular hours from Monday to Friday, with a pay rate of £13.50 per hour and opportunities for overtime.