Dental Receptionist: Patient Experience & Admin Pro

Rodericks Dental; Nuneaton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dental practice in Nuneaton is seeking a Receptionist to be the first point of contact for patients, ensuring they have an exceptional experience. Responsibilities include managing patient journeys, handling queries, and maintaining the practice’s diary. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to work in a structured manner. Opportunities for training and development are provided.

Benefits

Tiered salary based on experience

Retail discounts

Annual leave increases

Extra annual leave for birthdays

Comprehensive training

Refer a friend scheme

Qualifications

• Ability to build rapport and maintain high levels of customer service.
• Passionate about dental treatment options.
• Comfortable working to practice KPIs.

Responsibilities

• Provide exceptional patient journeys in person and over the phone.
• Manage diaries and ensure correct time management.
• Complete relevant forms for NHS and private schemes.

Skills

Customer service

Communication

IT skills

Attention to detail

Team player

Job description

A dental practice in Nuneaton is seeking a Receptionist to be the first point of contact for patients, ensuring they have an exceptional experience. Responsibilities include managing patient journeys, handling queries, and maintaining the practice’s diary. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to work in a structured manner. Opportunities for training and development are provided.