Delivery Operations Specialist (Vehicle Operations)

BYD Europe; Hounslow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive manufacturer seeks a Delivery Operations Specialist in Hounslow, England. This role involves overseeing daily delivery operations and ensuring logistical efficiency. Candidates should have 5+ years in delivery operations and strong organizational skills. The position offers competitive remuneration and benefits. Office-based role in modern facilities.

Benefits

Competitive remuneration

Pension plan

25 days paid holidays

Commuting allowance

Car salary sacrifice scheme

Team building events

Qualifications

• Experience in logistics or supply chain management required.
• Ability to manage multiple priorities and tasks.
• Enjoy working as part of a team.

Responsibilities

• Oversee daily delivery operations including vehicle readiness.
• Lead planning and forecasting for operational activities.
• Monitor key performance indicators for delivery.

Skills

5+ years in delivery operations

Strong organisational skills

Analytical skills

Proficiency in Microsoft Office

Strong interpersonal skills

Job description

About the role

Welcome to the dynamic world of BYD! We are seeking a Delivery Operations Specialist within our vehicle supply operations team to be a vital part of our growing team within the BYD family.

As a member of the passenger car division, you will play a key role in propelling our expansion and solidifying our presence in the UK, providing our retailer partners with industry-leading service levels and customer excellence at the front of everything we do daily

The position is office-based in Uxbridge in West London and will report to our Logistics Manager, and you will be working within the vehicle operations team.

With the recent launch of our new vehicles last year, we anticipate a thrilling and growth during 2025 and beyond.

As a Delivery Operations Specialist at BYD, you will have the opportunity to be part of a team shaping the future of sustainable transportation and be an integral part of the exciting journey ahead.

Be part of the fast-growing Automotive Brand in the World!

Main Tasks and Responsibilities include, but are not limited to:

• Oversee daily delivery operations, including vehicle arrivals, readiness, and day-of-delivery processes.
• Lead planning, forecasting, implementation, and follow-up of operational activities to ensure smooth execution.
• Monitor and manage key performance indicators, including dwell time, yield, delivery costs, customer satisfaction, and transactional accuracy.
• Ensure all agreed vehicle checks are completed prior to delivery.
• Support HMRC compliance for import/export duties and customs clearance.
• Work cross-functionally with internal teams to manage vehicle inventory effectively.
• Oversee and resolve fleet-related operational issues.
• Undertake additional reasonable tasks as assigned by line management.

What are we looking for?

• 5+ years of experience in delivery operations, logistics, or supply chain management, whether within a dealer group or fleet/rental or OEM Background.
• Strong organisational and analytical skills with the ability to manage multiple priorities.

• Ability to handle and process/understand data/forecast/plan.
• Proficiency in the Microsoft Office suite (Excel).
• Strong interpersonal skills and effective communication abilities.
• Enjoys working as part of a team, making a positive impact.
• Highly organised and capable of managing multiple tasks concurrently.
• An automotive background, such as a new vehicles national sales company or a large dealer group, is a bonus.
• Only Applications from people eligible to work in the UK will be accepted.
• Office-based role (5 days a week) in BYD's new state-of-the-art and modern offices in Uxbridge, Middlesex, West of London (please ensure your daily commute is manageable before applying).
  
  

We offer:

• Performance and experience-based competitive remuneration
• Scottish Widows workplace pension
• 25 days paid holidays + public holidays.
• Commuting Allowance
• Car Salary Sacrifice Scheme
• Department & company-wide team building events.
• An exciting opportunity to lead the European transition to zero-emissions transportation and decarbonization of the economy.