Delivery Manager

Selco Builders Warehouse; Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading building materials supplier in the United Kingdom seeks an operational leader for their delivery team. This role involves overseeing daily delivery operations, implementing sales plans, and fostering a culture of excellence within the store. The ideal candidate will have strong leadership skills and a commitment to customer service. This position provides an opportunity to empower a team and ensure smooth and ethical operations. Competitive rewards and benefits are offered.

Responsibilities

• Oversee daily delivery operations and ensure smooth functioning.
• Implement the store's sales plan and make sound commercial decisions.
• Set direction and assign tasks, monitoring results.
• Act as the senior leader, managing store operations and resolving issues.
• Inspire and lead by example, setting the standard for customer service.

Job description

What You'll Be Doing

Leading the Delivery Team

• Oversee daily delivery operations and ensure smooth functioning.
• Plan deliveries and ensure accurate, safe loading.
• Conduct plant / vehicle checks and manage outbound deliveries.

Driving Commercial Success

• Implement the store's sales plan and make sound commercial decisions.
• Maximize delivery service profitability and promote monthly offers.
• Handle customer inquiries and upsell Selco services.

Empowering and Developing the Team

• Set direction and assign tasks, monitoring results.
• Conduct training, briefings, and inductions for direct reports and drivers.
• Foster a high-support, high-challenge environment and empower colleagues.

Operational Leadership & On-Duty Responsibility

• Act as the senior leader, managing store operations and resolving issues.
• Ensure clear communication and handovers between shifts.
• Serve as a key holder, responsible for opening / closing and security.

Service & Store Culture

• Inspire and lead by example, setting the standard for customer service.
• Promote teamwork and recognize colleagues who embody core values.
• Ensure safe, ethical, and compliant store operations.

Rewards & Benefits

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