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A leading delivery service in Dorking seeks Customer Service Team Members to efficiently deliver goods. You will enjoy a competitive pay structure, with an average hourly earning of £13.75, paid breaks, and numerous benefits such as a pension, health service, and employee discounts. The role requires a full UK or EU driving licence and good communication skills, ensuring a top-quality customer experience. Opportunities for career progression are available after joining the team.
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
You'll be out on the road whatever the weather, but you'll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.75 per hour.
You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That's a great deal! (Everyone's shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)
Contract Type: Permanent
Contract: Your contracted workweek is 40 hours, which can be scheduled as either four 10‑hour days or five 8‑hour days within a seven‑day period.
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time, and transport options, prior to applying for this position.
Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.
Hourly Pay Rates:
Monday to Saturday (Basic Rate) £13.28
Evening Premium (from 6pm) £1.12
Sunday Day Premium £1.33
Sunday Evening Premium £2.56
Overtime rate Monday to Saturday (Day Shift) £16.60
Overtime rate Monday to Saturday (Evening Shift) £18.00
Fill in an online application – there is no CV needed! Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks. You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question‑and‑answer session, and have a relaxed chat as part of a light touch interview. We will run a Disclosure Barring System check (DBS). Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you'll find a home at Ocado Logistics.