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A leading logistics company in Greater London is seeking enthusiastic Customer Service Team Members to ensure timely delivery of quality goods. This permanent position involves working various shifts, including evenings and weekends, with base pay starting at £13.04 per hour and opportunities to increase earning through overtime. Ideal candidates will have a valid driving licence and good communication skills. Join a supportive workplace that values inclusivity and equal opportunities.
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.
It’s our mission to provide an outstanding customer experience.
While others might call you delivery drivers, our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre‑plan your route and pre‑load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays.
You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid.
We offer a shopping list of perks that you can tailor to suit your lifestyle, including:
Career progression if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!
Driving Licence Requirements:
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.
As this is a customer facing role, good communication skills are also essential.
Fill in an online application. There is no CV needed! Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks.
You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question‑and‑answer session, and have a relaxed chat as part of a light touch interview. We will run a Disclosure Barring System check (DBS).
Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!
Contract Type: Permanent
Hours: 40 hours (including paid breaks)
Contracted days: You will be required to work any 5 days out of 7, and will be provided with further information during pre‑boarding.
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight).
Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance.
The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule.
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities.
So, whatever your background or story, you’ll find a home at Ocado Logistics.