Delivery Driver & Customer Service Pro

Ocado; Northampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading logistics provider in Northampton is seeking a Customer Service Team Member (Delivery Driver) to deliver quality products efficiently. Responsibilities include managing deliveries, planning routes, and adhering to customer standards. Candidates must hold a UK or EU driving license, have strong communication skills, and be over 18 for alcohol delivery. Training is provided. Benefits include a pension plan, health services, and discounts. The role is permanent with hourly pay starting at £12.72.

Benefits

Company pension up to 7% matched after 3 months

Enhanced digital health and wellbeing service

Discounts on shopping, entertainment, and restaurants

Life insurance from day one

15% off weekly shop with Ocado.com

Voluntary benefits for dental and travel insurance

Career progression opportunities

Qualifications

• Full UK or EU driving license.
• Minimum of 6 months driving experience (12 months desirable).
• Maximum of 6 penalty points.
• No driving disqualifications in the past 5 years.
• Over 18 years of age for alcohol delivery.
• No prior experience required; training will be provided.

Responsibilities

• Deliver top‑quality products on time and efficiently.
• Pre‑plan routes and pre‑load vans using automated technology.
• Manage deliveries in all weather conditions and traffic situations.
• Adhere to customer‑facing standards and maintain a positive attitude.
• Report and manage any incidents or delays promptly.
• Assist with the handling of alcohol products when required.

Skills

Good communication skills

Job description

A leading logistics provider in Northampton is seeking a Customer Service Team Member (Delivery Driver) to deliver quality products efficiently. Responsibilities include managing deliveries, planning routes, and adhering to customer standards. Candidates must hold a UK or EU driving license, have strong communication skills, and be over 18 for alcohol delivery. Training is provided. Benefits include a pension plan, health services, and discounts. The role is permanent with hourly pay starting at £12.72.