Delivery Coordinator — Client‑Focused Project Lead (Exeter)

Focus Group; Exeter; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading tech provider in Exeter is looking for a Delivery Coordinator to ensure high-quality service. In this role, you will manage customer projects, coordinate resources, and ensure timely order fulfillment. Candidates should possess strong project management skills, a focus on excellent customer service, and the ability to communicate effectively. This position offers competitive salary and benefits, including generous holidays and opportunities for personal growth. If you're passionate about technology and customer satisfaction, we want to hear from you.

Benefits

Generous Holidays

Paid volunteering days

Referral Rewards

Social Events

Qualifications

• Strong focus on Remote Delivery project management and ownership.
• Excellent ability to follow process and build rapport with customers.
• Results-driven with accurate numeracy, written, and data entry skills.

Responsibilities

• Review customer requirements to kick off orders within agreed SLA.
• Develop plans for Remote Delivery orders with all relevant resources.
• Ensure clear communication with necessary departments for exceptional experience.

Skills

Project management

Customer service

Telephone manner

Complaint handling

Numeracy

Education

PRINCE2 certification or similar

Job description

A leading tech provider in Exeter is looking for a Delivery Coordinator to ensure high-quality service. In this role, you will manage customer projects, coordinate resources, and ensure timely order fulfillment. Candidates should possess strong project management skills, a focus on excellent customer service, and the ability to communicate effectively. This position offers competitive salary and benefits, including generous holidays and opportunities for personal growth. If you're passionate about technology and customer satisfaction, we want to hear from you.