DDaT (ICT) Applications Team Manager – South Wales Fire & Rescue Service

National Fire Chiefs Council Limited.; Wales; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading public safety organization in the UK is seeking an experienced Applications Manager to support and manage critical business and data applications. The ideal candidate will enhance system performance, work with stakeholders, and drive digital transformation within a complex DDaT environment. Strong organizational and communication skills are essential, and Welsh language skills are a plus.

Qualifications

• Experience in team management and system support.
• Ability to manage technology-driven change.
• Welsh language skills are desirable.

Responsibilities

• Support and manage business and data applications.
• Coordinate a small team and work closely with stakeholders.
• Enhance system performance and user experience.

Skills

Strong organisational skills

Technical communication

Proactive problem solving

Team management

Experience with DDaT environments

Job description

Please apply by: 05/12/2025

Digital transformation, data and technology all play a central role in how we deliver our services from mobilising crews and accessing risk-critical information to managing resources and supporting back-office functions. As we continue to modernise, digital transformation is helping us build smarter, more connected systems that enhance responsiveness, improve decision-making, and strengthen community safety.
We are now seeking a motivated, experienced, and proactive individual to join our Digital Data and Technology (ICT) Department as an Applications Manager. This key role involves supporting and managing a range of business and data applications that are critical to both operational and corporate functions. The successful candidate will coordinate a small team, work closely with stakeholders and suppliers, and ensure systems are secure, reliable, smarter and fit for purpose. They will contribute to digital transformation by enhancing system performance, enabling integration, and improving user experience through the adoption and optimisation of new technologies.
We are looking for someone with strong organisational and technical capabilities, confident in managing within a complex DDaT environment. The ability to communicate effectively across technical and non-technical teams, solve problems proactively, and drive continuous improvement is essential. Experience in team management, system support and integration, and delivering technology-driven change will be key to success in this role. Welsh language skills are desirable but not essential.