Data Centre Technician: Live Operations & Troubleshooting

Amazon; Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology company in the UK is seeking a Data Centre Technician to provide support in troubleshooting facility and rack issues. This role includes maintaining documentation, executing small projects, and acting as an escalation point for junior technicians. The position requires participation in an on-call rotation and the ability to work various shifts during emergencies. Candidates should possess experience with operating systems and strong problem-solving skills.

Qualifications

• Experience troubleshooting operating systems.
• Ability to innovate and make decisions independently.
• Capability to convey Standard Operating Procedures to junior staff.

Responsibilities

• Troubleshoot facility and rack issues.
• Maintain documentation on supported technologies.
• Provide shift coverage and respond to after-hours calls.

Skills

Troubleshooting

Documentation

Problem-solving

Project execution

Job description

A leading technology company in the UK is seeking a Data Centre Technician to provide support in troubleshooting facility and rack issues. This role includes maintaining documentation, executing small projects, and acting as an escalation point for junior technicians. The position requires participation in an on-call rotation and the ability to work various shifts during emergencies. Candidates should possess experience with operating systems and strong problem-solving skills.