Data Centre Shift Leader

DataX Connect; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading data centre services provider in the Docklands is looking for an experienced Shift Lead to oversee operations and support engineers in a fast-paced environment. Responsibilities include ensuring maintenance, conducting inspections, and managing health and safety compliance. The ideal candidate will possess electrical qualifications, including Level 3 and 18th Edition, along with experience in a data centre setting. This role offers benefits including overtime, annual leave, and potential career advancement opportunities.

Benefits

Overtime opportunities available

21 days annual leave + bank holidays

Pension scheme with matched contributions

Life Assurance

Private medical cover after qualifying period

Flexible benefits scheme

Employee recognition and referral programmes

Volunteering day allocation

Smartphone / tablet, uniform and PPE provided

Qualifications

• Must possess Level 3 electrical qualifications.
• 18th Edition certification is required.
• Must hold HV Authorised Person (HVAP) qualification.
• Experience in a data centre environment is essential.

Responsibilities

• Oversee shift engineers ensuring smooth site operations.
• Act as first point of contact for technical support.
• Carry out diagnostic analysis and fault-finding.

Skills

Electrical qualifications (Level 3)

18th Edition

HV Authorised Person (HVAP) qualification

Experience working in a data centre environment

Job description

Shift Lead – Data Centre

Permanent | Continental Shifts (12‑hour days & nights)

Overview

An opportunity has arisen for an experienced Shift Lead to join a data centre environment in the Docklands area. The role involves overseeing shift engineers, ensuring smooth site operations, and maintaining critical infrastructure to high standards.

Key Responsibilities

Technical & Operational Support

• Act as the first point of contact for engineers requiring technical support.
• Receive and complete PPM tasks via the site’s maintenance management system.
• Carry out diagnostic analysis and fault-finding across critical systems.
• Perform visual inspections and submit reports on equipment condition or reliability concerns.
• Complete all electronic and paper-based records, ensuring accurate and compliant logbook documentation.

Maintenance & Site Standards

• Ensure maintenance consumables are stocked and replenished to agreed levels.
• Execute general maintenance, housekeeping and plant room cleaning to maximise equipment life.
• Respond promptly to client requests and support emergency call‑outs when required.
• Monitor and report on the performance of subcontractors when applicable.
• Maintain plant areas to a clean and tidy standard at all times.
• Identify opportunities for continuous improvement across site operations.

Health, Safety & Compliance

• Follow all Health & Safety safe working procedures and environmental requirements.
• Report hazards, omissions, or risks that could impact safe working conditions.
• Support compliance across all site processes and documentation.

Additional Duties

• Assist with breakdowns and corrective works as required.
• Undertake any other reasonable tasks assigned by the Supervisor or Contract Manager.

Hours of Work

• 12‑hour shifts
• Continental shift pattern (days & nights)

Benefits

• Overtime opportunities available
• 21 days annual leave + bank holidays (with option to purchase additional leave)
• Pension scheme with matched contributions
• Life Assurance
• Private medical cover after qualifying period
• Flexible benefits scheme (including wellbeing support, financial guidance, retail discounts, etc.)
• Company sick pay
• Employee recognition and referral programmes
• Volunteering day allocation
• Smartphone / tablet, uniform and PPE provided

Career Progression

• Potential progression into a Supervisor position.

Required Qualifications & Experience

• Electrical qualifications (Level 3)
• 18th Edition
• HV Authorised Person (HVAP) qualification
• Experience working in a data centre environment