Data Centre - Head of Operations

SaluteMyJob; Gateshead; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading operations firm is seeking a Head of Operations to ensure exceptional infrastructure experiences across data centres. You will lead operational procedures, improve quality, and ensure compliance. The ideal candidate has strong leadership skills and experience in data centre operations. This role offers a hybrid working model, extensive career progression opportunities, and a variety of company perks including private healthcare and a cycle to work scheme.

Benefits

Pension

Private Healthcare

Cycle to work scheme

Free breakfast & snacks

Access to unlimited learning content

Team socials

Qualifications

• Proven leadership in operational standards and continuous improvements.
• Experience in data centre operations or critical infrastructure environments.
• Strong understanding of compliance and regulatory frameworks.

Responsibilities

• Lead the development and delivery of standard operating procedures across data centres.
• Drive consistency, quality, and continuous improvement in operational performance.
• Train and support operational teams, ensuring procedures are understood.

Skills

Leadership in operational standards

Continuous improvement

Excellent communication skills

Attention to detail

Stakeholder influence

Education

Qualifications in engineering, IT, Ops or process improvement

Job description

Location - Edinburgh, Gateshead or Maidenhead

Are you passionate about delivering operational excellence in mission‑critical environments? Do you bring high standards, a methodical approach and a drive for continuous improvement?

We are looking for a Head of Operations to ensure Clients benefit from a consistently exceptional and reliable infrastructure experience across a national data centre estate. You’ll champion standards, optimise processes, strengthen compliance, and help shape a culture of excellence and sustainability.

What you’ll be doing

• Lead the development and delivery of standard operating procedures across our data centres
• Drive consistency, quality, and continuous improvement in operational performance
• Ensure full compliance and provide clear reporting for internal & external audits
• Train and support operational teams, ensuring procedures are understood and adopted
• Maintain & publish a live library of operational procedures and improvement updates
• Own data centre operational risks—embedding enhancements into processes
• Keep ahead of industry best practice and evolving compliance standards

About you

You bring a blend of leadership, process excellence, and operational discipline, with the ability to influence across teams and ensure high‑quality, repeatable delivery.

Essential:

• Proven leadership in operational standards & continuous improvements
• Experience in data centre operations or critical infrastructure environments
• Qualifications in engineering, IT, Ops or process improvement
• Strong understanding of compliance & regulatory frameworks
• Excellent communication, documentation & stakeholder influence skills
• High attention to detail, structured & methodical mindset
• Full UK driving licence

Desirable:

• Experience writing and embedding operational procedures
• Knowledge of ISO standards, including ISO9001, ISO27001, ISO14001, ISO50001

Why work for them?

You can expect variety and a challenging, fun working environment – where culture and wellbeing are as important as career development and training. The company offers extensive career progression opportunities and there is a friendly environment with a team that for many feels like family.

They offer a hybrid working model where you can work two days a week from home. Whilst in the office you can expect a fresh, open space to work and collaborate in, modern kitchen facilities and break‑out areas to relax during breaks.

In addition to the great training and the opportunity to develop your personal, technical and leadership skills – company perks include:

• Pension
• Private Healthcare
• Cycle to work scheme
• Free breakfast & snacks
• Access to unlimited learning content through Udemy
• Team socials