Data Analyst

Thames Water Utilities Limited; Swindon; On-site; GBP 53,000 - 60,000; Full time

Job summary

A leading water company in the UK seeks a Senior Data Analyst to transform complex data into actionable insights that support operational decisions. You will work on data migration to the Azure Cloud, build dashboards using Power BI, and conduct scenario modelling. The ideal candidate possesses advanced SQL expertise, experience with Databricks, and strong stakeholder engagement skills. Joining this role offers a competitive salary and numerous benefits including generous holidays and a pension scheme.

Benefits

Competitive salary

26 days holiday per year

Generous pension scheme

Performance-related pay

Access to health MOTs and physiotherapy

Qualifications

• Proven track record with complex, large-scale datasets.
• Experience in building, optimising and maintaining data pipelines.
• Ability to present complex data in clear formats.

Responsibilities

• Collecting and visualising data using ETL processes.
• Delivering daily reporting and translating metrics into insights.
• Building reports and dashboards using Power BI.

Skills

Advanced SQL expertise

Databricks

Power BI

Azure Data Factory

PL-SQL

Stakeholder engagement

Job description

Overview

As a Senior Data Analyst, you'll transform complex data into clear, actionable insight that supports operational decisions across Customer Service, Financial Customer Care and Wholesale. You will work closely with stakeholders to understand their needs and deliver impactful reporting, modelling and analytics.

Responsibilities

• Collecting, organising and visualising data using ETL (Extract, Transform and Load) processes.
• Delivering daily reporting and translating metrics into meaningful insights.
• Supporting data migration from legacy systems to the Azure Cloud.
• Building consolidated reports and dashboards using Power BI and advanced SQL.
• Conducting scenario modelling and risk analysis to guide business strategies.
• Collaborating with departments to improve data capture and reporting quality.
• Influencing operational decisions through expert data analysis and clear recommendations.

Qualifications

• Advanced SQL expertise (including procedural SQL) with a proven track record of working in complex, large-scale datasets.
• Extensive hands-on experience in Databricks, including building, optimising and maintaining data pipelines.
• Expert Power BI skills, with demonstrable experience building dashboards and reports that deliver clear, actionable insights.

Additional Skills & Experience

• Ability to influence operational and strategic change through data-driven insight, with strong examples of impact.
• Excellent stakeholder engagement, communication and relationship-building skills.
• Strong working knowledge of Azure, Azure Data Factory and PL-SQL.
• Ability to present complex data in clear and compelling formats tailored to diverse audiences.
• Python programming proficiency. (desirable)

Application Process

All applicants must provide a covering letter that explains their experience of relevant projects that demonstrate their technical expertise and the impact of their work. Applications submitted without this covering letter will not be considered.

About Thames Water

At Thames Water, we make a daily difference to 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes. As the UK's largest water company, we\'re building resilience for tomorrow while fixing today\'s challenges. We\'re the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It\'s a big job and we\'ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Benefits

• Competitive salary: £53,385 to £60,000 per annum, dependent on experience.
• 26 days holiday per year (increasing to 30 with service) plus bank holidays.
• Generous pension scheme through AON.
• Performance-related pay plan directly linked to company performance measures and targets.
• Access to health MOTs, physiotherapy, counselling, Cycle to Work scheme, shopping vouchers, and life assurance.