Overview
This is a home based role. Data, AI & Innovation Lead
Purpose of the Role
Our client is seeking a Data, AI & Innovation Lead to lead the transformation into a connected, data-driven, and AI-enabled organisation. This role is responsible for architecting and delivering a modern digital infrastructure that enhances performance, scales operations, and embeds intelligent decision-making across the organisation.
Beyond transformation, the role will ensure lasting capability by establishing a scalable digital foundation, upskilling teams, and embedding agile data governance. The focus is on building a culture of continuous innovation—moving beyond one-off solutions to adaptable, future-proof systems that leverage emerging technologies and support rapid responses to market needs.
Key Outcomes
- A fully integrated data ecosystem connecting all major business platforms (e.g. CRM, finance, and learner/ERP systems).
- Real-time, accurate dashboards that support decision-making across departments.
- AI tools embedded into daily operations (e.g. predictive analytics, automation, chatbots).
- Elimination of manual trackers through intelligent, self-updating data systems.
- A culture of innovation and digital literacy embedded across the organisation.
Key Responsibilities
- Lead and maintain the design and implementation of a connected data architecture using secure APIs, automated workflows, and standardised data structures.
- Define and implement a strategy to eliminate data silos and reduce reliance on spreadsheets and offline trackers.
- Continuously identify and address gaps in data flow, reducing manual processes and improving integration between systems.
- Oversee the long-term systems integration strategy, ensuring that new tools and processes align with a centralised, future-proof data infrastructure.
- Identify opportunities to embed AI into operational workflows (e.g. automated risk alerts, engagement tracking, intelligent resource allocation).
- Pilot and scale AI-powered tools such as language models, chatbots, predictive dashboards, and automation, working with system partners where required.
- Stay ahead of emerging technologies and assess relevance to strategic goals.
- Act as the organisational lead for digital innovation and transformation, fostering a tech-first mindset and supporting digital skills development.
- Champion user-friendly, data-informed tools that empower teams and reduce manual workload.
- Promote digital confidence and capability across departments through training, coaching, and best-practice guidance.
- Establish robust data governance, including access permissions, version control, and compliance safeguards.
- Provide the senior leadership team with strategic insights to inform forecasting, risk management, and performance reviews.
- Line-manage a small IT/digital team with a broad remit across hardware, software, and innovation.
- Commission and oversee third-party partners when required.
Skills & Experience Required
- Essential:
- Proven experience designing and implementing data integration and automation projects.
- Strong understanding of systems architecture, APIs, and cloud-based platforms.
- Minimum 2 years' experience working with Power BI, Excel, and/or automation tools such as Power Automate in a fast-paced environment.
- Strong proficiency in Python, SQL, DAX, and Power Query (M language).
- Experience leading technical or cross-functional teams in a change or transformation context.
- Excellent communication skills with the ability to translate technical concepts for non-technical audiences.
- Desirable:
- Experience implementing AI tools within education, apprenticeships, or similar sectors.
- Awareness of data protection, security, and audit requirements.
- Exposure to business systems such as CRM, ERP, or apprenticeship management platforms.
- Understanding of Large Language Models (LLM)