D365 Technical Manager — Drive Systems & Growth

Costa Limited; Crays Hill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading coffee brand in England is seeking a D365 Technical Manager to manage the Dynamics 365 platform and oversee outsourced support services. The ideal candidate will work closely with technology teams and business stakeholders, ensuring the system meets business requirements. Responsibilities include managing incidents and collaborating on feature development. This role offers competitive benefits including a share investment plan and private medical cover, fostering a community that values passion and progression.

Benefits

Share Investment Plan

Smart pension

Financial Support Fund

Store discounts

Private medical cover

Qualifications

• Experience managing Dynamics 365 platform and customized code releases.
• Proficient in overseeing support and maintenance for Dynamics 365.
• Ability to collaborate with technology teams and stakeholders.

Responsibilities

• Manage activities of outsourced managed service for D365.
• Ensure incidents are managed within OLA and SLA.
• Collaborate with Product Owner on new feature development.

Skills

Dynamics 365 Support & Maintenance

System Administration

Agile Development

Integration Monitoring

Job description

A leading coffee brand in England is seeking a D365 Technical Manager to manage the Dynamics 365 platform and oversee outsourced support services. The ideal candidate will work closely with technology teams and business stakeholders, ensuring the system meets business requirements. Responsibilities include managing incidents and collaborating on feature development. This role offers competitive benefits including a share investment plan and private medical cover, fostering a community that values passion and progression.