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A leading cybersecurity firm is seeking an experienced cybersecurity professional to provide 3rd Line support across various systems and platforms. The successful candidate will manage Windows Server and SQL Server, and maintain Linux environments, while enhancing cloud services and security solutions. With a strong background of 5-8 years in systems engineering and a commitment to customer-centric service, this role involves collaboration with stakeholders and mentoring junior staff. This position offers a full-time contract in Leatherhead, supporting critical business operations.
Job Description
Leatherhead (3 Daya a week)
Provide 3rd Line support across Windows, Linux, cloud and security services.
Manage and optimise Windows Server Active Directory and SQL Server as the core enterprise platforms.
Administer and maintain Linux environments (Red Hat Satellite) alongside Windows services.
Support and enhance cloud services (AWS, Azure or similar) across compute, networking, storage, IAM and automation.
Implement and manage security/SaaS platforms including Tenable, CyberArk, Imperva, Akamai WAF, Okta, CrowdStrike, Proofpoint SafeBreach, Zscaler and Splunk.
Deliver infrastructure projects including upgrades, migrations and new deployments.
Proactively monitor systems, identify vulnerabilities and implement preventative measures.
Support business continuity and disaster recovery initiatives.
Provide input into solution designs, change‑control processes and operational standards.
Collaborate with stakeholders to define requirements and deliver operational improvements.
Maintain documentation including technical procedures and stakeholder reporting.
Mentor and support junior colleagues, sharing knowledge and best practices.
Be available when required for out‑of‑hours upgrades, maintenance and incident response.
Proven track record in senior infrastructure or systems engineering.
Strong experience with Windows Server Active Directory and SQL Server.
Good hands‑on experience with Linux (Red Hat Satellite).
Good knowledge of cloud platforms (AWS, Azure or similar).
Good understanding and administration of security/SaaS solutions: Tenable, CyberArk, Imperva, Akamai WAF, Okta, CrowdStrike, Proofpoint, SafeBreach, Zscaler, Splunk.
Strong knowledge of Fortinet security technologies (Firewalls, FortiManager, FortiAnalyzer).
Strong understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls).
Hands‑on experience with infrastructure monitoring platforms, particularly WhatsUp Gold.
Script* and automation skills (PowerShell, Bash, Python).
Proven ability to troubleshoot and resolve complex issues in hybrid environments.
Familiarity with VMware, Cisco and Dell Servers.
Experience working in regulated or change‑controlled environments.
Knowledge of high availability and disaster recovery solutions.
Exposure to DevOps CI/CD and automation frameworks.
Experience with Kubernetes and containerised environments.
Passionate about technology problem‑solving and innovation.
Analytical thinker with excellent troubleshooting skills.
Strong communication skills, able to work with technical and non‑technical audiences.
Highly motivated, detail‑oriented and able to deliver under pressure.
Team‑oriented, collaborative and capable of mentoring colleagues.
Ensuring customer centricity by providing apt cybersecurity
No.
Customer centricity
Timely security breach solutioning to end users, internal stakeholders & external customers – experience.
Process Adherence
Adherence to SLA(s) (90‑95%) response time and resolution time TAT.
Infrastructure Security Consulting.
5‑8 Years.
Full Time
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