Cyber Account Handler

Howden Insurance Brokers Limited; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global insurance brokerage in Bristol is looking for a candidate to join their Financial Lines team. You will help develop the SME Cyber portfolio and build strong client relationships across various industries. Candidates should ideally have over 2 years of experience in insurance, or be enthusiastic graduates with strong communication skills. This role offers comprehensive training and a supportive environment focused on personal development and growth.

Qualifications

• Ideally 2+ years in insurance (any discipline) or strong communication skills and willingness to learn.
• Interest in cyber and technology with a desire to learn.

Responsibilities

• Support the growth and development of SME Cyber book.
• Build and maintain strong relationships with clients.
• Work closely with the FLG Regions team to achieve growth targets.

Skills

Excellent phone presence

Confident communicator

Natural relationship builder

Proactive attitude

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of over 21,000 employees spanning over 100 countries.

We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.

The Role

An exciting opportunity has arisen to join our Financial Lines team in Bristol and play a key role in growing our SME Cyber portfolio. This is a fantastic chance to be part of a dynamic, forward-thinking organisation that values collaboration, ownership, and professional development.

What You’ll Do

• Support the growth and development of our SME Cyber book within Financial Lines.
• Build and maintain strong relationships with clients across a wide range of industries.
• Communicate confidently and effectively with businesses of all sizes.
• Work closely with the FLG Regions team to deliver outstanding service and achieve growth targets.
• Receive comprehensive training and ongoing support to develop your expertise in cyber and tech risks.

What We’re Looking For

• Experience: Ideally 2+ years in insurance (any discipline), but we’re also open to graduates or individuals with strong communication skills and a willingness to learn.
• Attitude: Enthusiastic, proactive, and driven by growth.
• Skills: Excellent phone presence, confident communicator, and a natural relationship builder with a ‘can-do’ approach.
• Interest: Genuine curiosity about cyber and technology, and a desire to learn.
• Ability to engage with businesses across multiple sectors and spot opportunities for growth.

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most : personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us :

• Our successes have all come from someone brave enough to try something new.
• We support each other, in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference, at work and beyond.

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable Adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.

If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Our Sustainability Promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.