Customs Clearance Clerk - 12 hr Shifts

Sterling Cross Ltd; Dover; On-site; GBP 35,000; Full time

Job summary

A growing logistics company in Dover is looking for experienced Customs Clearance Clerks to manage customs formalities for imports and exports. This shift-based role offers a balanced work-life schedule with responsibilities including processing customs entries, liaising with authorities, and ensuring compliance with UK regulations. Ideal candidates should have a minimum of 2 years’ experience, excellent organizational skills, and knowledge of customs procedures. Competitive salary of up to £35,000 based on experience is offered.

Qualifications

• Minimum of 2 years’ customs clearance experience in a freight forwarding or logistics environment.
• In-depth knowledge of UK customs procedures and commodity classification.
• Strong attention to detail and ability to handle multiple shipments.

Responsibilities

• Prepare and process customs entries for imports, exports, and transit declarations.
• Liaise with HMRC, port authorities, and internal teams for compliant clearances.
• Classify goods using the UK Global Tariff and ensure documentation accuracy.

Skills

Customs clearance experience

Knowledge of UK customs procedures

Communication skills

Organizational skills

Attention to detail

Tools

CNS

Destin8

Multifreight

Job description

Customs Clearance Clerk – 12 hour shift pattern

Dover

Up to £35,000 (dependent on experience)

2 days (07:00–19:00), 1 night off, 2 nights (19:00–07:00), followed by 4 days off

Must have own transport due to location and hours

A well-established and growing freight forwarder is seeking 2 experienced Customs Clearance Clerks to join their dynamic team.

Working a great shift pattern as above, this role offers a fantastic work-life balance in a fast-paced logistics environment.You’ll play a vital part in the end-to-end management of customs formalities across imports, exports, and transit, supporting a wide range of international movements.

What you’ll be doing:

• Preparing and processing customs entries for imports, exports, and transit declarations using CNS, Destin8, and Multifreight
• Liaising with HMRC, port authorities, and internal teams to ensure smooth and compliant clearances
• Managing a variety of procedures including Home Use, Temporary Admission, T1 transit, CFSP, Customs Warehousing, and Export Declarations
• Classifying goods using the UK Global Tariff and ensuring all documentation is accurate and complete
• Advising clients on customs requirements and assisting with queries or post-entry corrections
• Keeping up to date with UK customs regulations and changes in legislation
• Working collaboratively with freight, warehousing, and transport teams to meet tight deadlines

What you’ll bring to the role:

• A minimum of 2 years’ customs clearance experience (import/export) within a freight forwarding or logistics environment
• In-depth knowledge of UK customs procedures and commodity classification
• Confident using CNS, Destin8, and ideally Multifreight
• Excellent organisational and communication skills, especially under time pressure
• Strong attention to detail and ability to handle multiple shipments simultaneously
• A proactive attitude and ability to work both independently and as part of a team
• Road freight or multimodal exposure is useful, though not essential

This shift-based opportunity suits someone looking for a role that provides real responsibility, autonomy, and a balanced rota in an expanding business.

Westin Par values diversity and promotes equality.No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.