Customer Warehouse Team Manager

Ingka External; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading home furnishings retailer in Edinburgh is seeking a Warehouse Manager to join their Fulfilment Operations team. This role, known internally as Fulfilment Operations Team Leader, includes ensuring efficient daily operations, coaching a motivated team, and maintaining safety standards. The ideal candidate will have leadership experience, a customer-focused approach, and strong organizational skills. The starting salary is £29,215 per annum, with discussions on final salary at the interview stage.

Qualifications

• Experience of leadership in a busy warehouse environment with the ability to prioritise and organise workloads.
• Results-driven approach with a clear customer focus.
• Ability to implement structural ways of working within the area of responsibility.

Responsibilities

• Ensure efficient daily operations within fulfilment operations.
• Responsible for coaching and developing a motivated team.
• Maintain a clean and safe work environment.

Skills

Leadership in a busy warehouse environment

Effective communication skills

Problem-solving experience

Proficient computer literacy

Job description

• Job ID: 318109
• Date posted: 03/12/2025

IKEA Edinburgh are looking to welcome a Warehouse Manager to join our Fulfilment Operations team. At IKEA the role of a Warehouse Manager is known as a Fulfilment Operations Team Leader.

What We Offer

• The Start Date of employment will be discussed at interview.
• The starting salary for this role is £29,215 per annum, final salary offer will be made based on skills and experience.
• 39 Hours working 5 days per week including late evenings and alternate weekends.

What You'll Need to Have

• Experience of leadership in a busy warehouse environment with the ability to prioritise and organise your own and others' workload.
• Results-driven approach with a clear customer focus and ability to meet agreed budgets and goals with the ability to make quick decisions and take personal initiatives, open to change and highly flexible.
• Leading others, you will have good communication skills that can assist in building relationships with co-workers and customers.
• Ability to implement structural ways of working within the area of responsibility, with problem-solving experience and proficient computer literacy.
• Eager to contribute a fresh outlook and a can-do mindset to the team.

What You'll Be Doing Day to Day

• Ensure efficient daily operation within fulfilment operations, to ensure products are available to customers.
• Responsible for coaching, developing and inspiring a motivated team, maintaining a work environment which supports equality, diversity and inclusion and well-being.
• Maintain a clean, organised, and safe work environment, adhering to IKEA health, safety, and security regulations and Code of Conduct.
• Work with the team to reach business goals, review workloads to ensure daily volume handling and meet seasonal demands, all while keeping costs low.

We care for the people

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.

Recruitment Process Information

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV and Cover Letter with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend an interview with the hiring manager.

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email [e-mail] and I will be happy to help!