Customer Team Member – Bakery & Store Support (Part-Time)

The Co-operative Group; Rotherham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A retail cooperative in Rotherham is seeking a Customer Team Member to deliver excellent service and support in-store operations. As part of the team, you will assist customers, ensure the store is well-stocked, and participate in community activities. This part-time position offers 16 hours per week, with flexible shifts, and comes with numerous benefits such as a 30% discount, a pension scheme, and comprehensive training. Join a company dedicated to inclusivity and employee wellbeing.

Benefits

30% discount on Co-op products

10% discount on other brands

Pension scheme with up to 10% employer contribution

31 days holiday (pro rata)

Virtual healthcare services

Full paid training

Cycle-to-work scheme

Qualifications

• Genuine care for customers and members' needs.
• Ability to build positive relationships with customers and colleagues.
• Positive approach to change and problem-solving.

Responsibilities

• Provide friendly service and respond to customer queries.
• Support store colleagues to solve problems for customers.
• Ensure store safety and legality by keeping shelves stocked.
• Support local community activities and events.

Skills

Customer service skills

Problem-solving abilities

Flexibility in work shifts

Job description

A retail cooperative in Rotherham is seeking a Customer Team Member to deliver excellent service and support in-store operations. As part of the team, you will assist customers, ensure the store is well-stocked, and participate in community activities. This part-time position offers 16 hours per week, with flexible shifts, and comes with numerous benefits such as a 30% discount, a pension scheme, and comprehensive training. Join a company dedicated to inclusivity and employee wellbeing.