Customer Team Leader: Lead & Grow with Great Benefits

The Co-operative Group; Greater London; On-site; GBP 27,000; Part time

Job summary

A well-known retail cooperative is seeking a Customer Team Leader in Greater London. The role includes leading the store team, providing excellent customer service, and managing various store tasks. Candidates should possess strong customer service and leadership skills. The position offers flexible shifts with pay at £13.99 per hour, along with benefits such as 36 days holiday and a pension plan. Full training will be provided, fostering a supportive team environment.

Benefits

36 days holiday

10% employer pension contribution

30% discount on Co-op products

Virtual healthcare services

Employee assistance service

Qualifications

• Ability to balance leadership and hands-on work.
• Strong people skills and relationship building.
• Willingness to learn and develop leadership skills.

Responsibilities

• Deliver friendly and thoughtful service daily.
• Coach and train Team Members for capability development.
• Ensure the store operates safely and legally.
• Manage stock accuracy for an excellent shopping experience.
• Deputise for the Store Manager when required.
• Lead new product and service introductions.
• Engage with the local community and support Store Manager.

Skills

Customer service skills

Organisational skills

Leadership abilities

Problem-solving skills

Flexibility

Job description

A well-known retail cooperative is seeking a Customer Team Leader in Greater London. The role includes leading the store team, providing excellent customer service, and managing various store tasks. Candidates should possess strong customer service and leadership skills. The position offers flexible shifts with pay at £13.99 per hour, along with benefits such as 36 days holiday and a pension plan. Full training will be provided, fostering a supportive team environment.