Customer Team Leader: Lead & Develop Store Team

Co-op; Sutton; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company in England is seeking a Customer Team Leader to provide excellent service and lead the store team. You will coach team members, ensure store safety, and manage stock accuracy while being part of an inclusive workplace. The role requires great communication and organizational skills, alongside a commitment to personal development. This position offers a part-time contract with flexible shifts, 36 days of holiday, and generous employee benefits including discounts and virtual healthcare services.

Benefits

36 days holiday

Pension with up to 10% contributions

30% discount on products

Virtual healthcare services

Employee assistance service

Qualifications

• Aged 18 or over to authorize age-related sales.
• Ability to manage diverse shifts.
• Desire to grow leadership skills.

Responsibilities

• Provide friendly, helpful service every day.
• Coach and train team members.
• Ensure the store remains operational and compliant.
• Manage stock accuracy and customer experience.
• Deputize for Store Manager during absences.
• Promote new products and team feedback.
• Engage with the local community.

Skills

Customer service

Team leadership

Organizational skills

Problem-solving

Communication skills

Job description

A leading retail company in England is seeking a Customer Team Leader to provide excellent service and lead the store team. You will coach team members, ensure store safety, and manage stock accuracy while being part of an inclusive workplace. The role requires great communication and organizational skills, alongside a commitment to personal development. This position offers a part-time contract with flexible shifts, 36 days of holiday, and generous employee benefits including discounts and virtual healthcare services.