Customer Team Leader — Lead & Coach Store Team (Flexible Shifts)

Co-op Group; Worthing; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail cooperative is looking for a Customer Team Leader in Worthing, offering £13.99 per hour for a part-time role. The ideal candidate will manage a friendly team, support customer service, and engage with the community. This role includes training, additional benefits like paid holidays, and a 30% store discount. Flexible shift patterns will be required, including evenings and weekends. Candidates must be 18 years or older.

Benefits

36 days holiday

Pension with employer contributions

30% discount on products

Virtual healthcare services

Cycle-to-work scheme

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Genuine care for the needs of customers and members.
• Ability to lead and support a team.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Coach and develop team members.
• Ensure store safety and operational compliance.
• Lead HR processes and manage stock accuracy.
• Build relationships within the local community.

Skills

Customer service skills

Team leadership

Organisational skills

Problem-solving skills

Flexibility in shifts

Job description

A leading retail cooperative is looking for a Customer Team Leader in Worthing, offering £13.99 per hour for a part-time role. The ideal candidate will manage a friendly team, support customer service, and engage with the community. This role includes training, additional benefits like paid holidays, and a 30% store discount. Flexible shift patterns will be required, including evenings and weekends. Candidates must be 18 years or older.