Customer Team Leader: Lead, Coach & Delight Customers

Co-op Careers; Brampton; On-site; GBP 80,000 - 100,000; Part time

Job summary

A community-focused retail chain in Brampton is seeking a Customer Team Leader. This part-time role involves providing excellent customer service, managing store operations, and leading a team. Key benefits include a competitive pay rate, 36 days of holiday, a pension with up to 10% contribution, and dedicated support for personal development. The position offers varied shifts, including weekends, and is ideal for individuals passionate about community service and teamwork.

Benefits

36 days of holiday

10% Co-op discounts

Full, paid training

Pension scheme with employer contributions

Access to virtual healthcare

Cycle-to-work scheme

Qualifications

• 18 years or older to authorize age-related sales.
• Ability to manage shifts and lead a team effectively.
• Willingness to learn and develop leadership skills.

Responsibilities

• Provide friendly service and manage store operations.
• Coach and support the Customer Team Members.
• Ensure store safety and compliance.

Skills

Customer service

Team leadership

Organizational skills

Problem-solving

Flexibility

Job description

A community-focused retail chain in Brampton is seeking a Customer Team Leader. This part-time role involves providing excellent customer service, managing store operations, and leading a team. Key benefits include a competitive pay rate, 36 days of holiday, a pension with up to 10% contribution, and dedicated support for personal development. The position offers varied shifts, including weekends, and is ideal for individuals passionate about community service and teamwork.