Customer Support & Sales Administrator

Equals One; Molesey; On-site; GBP 29,000; Part time

Job summary

A heating components supplier in Molesey is seeking a part-time Customer Support & Sales Administrator. This role entails providing high-level administrative support to the customer service department. The ideal candidate will excel in delivering excellent customer service and will have B2B sales experience, though full training will be provided. Key responsibilities include processing orders, advising customers, and generating sales quotes. Attractive working hours of 20-25 per week are available, allowing a flexible work-life balance.

Qualifications

• Personable individual with high customer service skills.
• Previous experience in customer service or sales preferred.
• Confident in communication via telephone and email.

Responsibilities

• Processing and checking customer orders.
• Advising customers on the best product based on their needs.
• Generating sales quotes.

Skills

Customer service

B2B sales experience

Communication skills

Job description

Customer Support & Sales Administrator (Part Time)

Location: West Molesey, Surrey (office based)

Working hours: 20-25 per week (across five days)

Salary: £28,392 (FTE)

About Us

Since 1958, we have been supplying innovative heating components and solutions to original equipment manufacturers, stockists and distributors in the heating, oil, and gas sectors. We pride ourselves on a total commitment to customer service and technical support whilst making sure our processes are both clean and efficient.

The Role

We have an exciting opportunity for a part time Customer Support & Sales Administrator to provide high level administrative support to our customer service department.

The ideal candidate will be a personable individual who thrives in providing a high level of customer service. They will have previous customer service and B2B sales experience from either a trade or equivalent retail background and be confident in communicating with customers by both telephone and email.

Previous experience of working within an internal sales office is not necessary as full training will be given to the successful candidate.

Core Responsibilities

• Processing and checking customer orders
• Advising customers on the best product based on their needs and business objectives
• Generating sales quotes