Customer Support & Logistics Manager

MARSH LLC.; Colchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A logistics company in the UK is seeking a Customer Support Manager for its Fresh Produce sector. The successful candidate will ensure seamless product movements to key customers while maintaining exceptional service levels and operational flow. Key responsibilities include coordinating container requirements and managing communication with warehouses. Strong communication abilities and attention to detail are crucial for this role. This position offers career growth within a dedicated team, focusing on supply chain logistics.

Qualifications

• Strong communication abilities, both verbal and written.
• High level of accuracy and attention to detail across all administrative processes.
• Confident working to deadlines and managing multiple priorities.

Responsibilities

• Coordinate daily container requirements and maintain accurate inbound schedules.
• Manage booking systems to align container arrivals with operational capacity.
• Communicate clearly with warehouses regarding deliveries and stock movements.
• Process purchase orders and ensure accurate stock reporting.
• Act as the main customer contact for enquiries and delivery updates.

Skills

Strong communication abilities

Attention to detail

Time management

Computer systems competence

Relationship building

Job description

A logistics company in the UK is seeking a Customer Support Manager for its Fresh Produce sector. The successful candidate will ensure seamless product movements to key customers while maintaining exceptional service levels and operational flow. Key responsibilities include coordinating container requirements and managing communication with warehouses. Strong communication abilities and attention to detail are crucial for this role. This position offers career growth within a dedicated team, focusing on supply chain logistics.