Customer Success & Data Analyst

Atominvest; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading investment technology firm in London seeks a skilled Customer Success Specialist to implement customer requirements, onboard clients, and ensure smooth transitions to lifecycle management. Ideal candidates should have a Bachelor's Degree, a proven interest in private markets, and at least 2 years of relevant experience. Strong communication and analytical skills are essential. The role offers competitive compensation, hybrid working options, and opportunities for significant growth.

Benefits

Competitive compensation

25 days of holiday per year + bank holidays

Hybrid working style

Cycle2Work scheme

Employee Assistance Programme

Culture of trust and responsibility

Growth opportunities

Company-wide socials and events

Qualifications

• Proven interest in private markets.
• Minimum 2 years of work experience in consulting, investment banking, private equity or fund administration.
• Comfortable working with large amounts of data.

Responsibilities

• Implement customer requirements into Atominvest.
• Work with Customer Success Managers to onboard customers.
• Drive down time to value by ensuring a smooth transition to customer lifecycle management.
• Liaise with Product and Engineering for QA testing.
• Field support tickets and maintain technical documentation.

Skills

Excellent verbal and written communication skills

Strong analytical skills

High degree of proficiency in MS Excel

Ability to prioritize tasks

Team player

Education

Bachelor's Degree from top-tier university

Job description

A leading investment technology firm in London seeks a skilled Customer Success Specialist to implement customer requirements, onboard clients, and ensure smooth transitions to lifecycle management. Ideal candidates should have a Bachelor's Degree, a proven interest in private markets, and at least 2 years of relevant experience. Strong communication and analytical skills are essential. The role offers competitive compensation, hybrid working options, and opportunities for significant growth.