Customer Success Advisors

iwoca; Austhorpe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading financial services disruptor in the UK is seeking a Bridging Advisor to provide exceptional customer service and expert advice on bridging loans. With 2+ years in the field, you will support clients from enquiry to completion. Applicants should hold a CeMAP qualification and demonstrate strong communication skills. The role offers competitive pay within a collaborative and innovative environment, ensuring you focus on what you do best without the typical struggles in the industry.

Benefits

Competitive salary

Extensive benefits

Private medical options

Qualifications

• 2+ years of experience advising on bridging loans.
• Must be CeMAP qualified.
• Experience handling B2C enquiries advantageous.

Responsibilities

• Support customers from initial enquiry to completion.
• Provide exceptional bridging advice.

Skills

Advising on bridging loans

Excellent communication skills

Working in a fast-paced environment

Handling B2C enquiries

CeMAP qualified

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Bridging Advisor – Client Role

• 2+ years advising on bridging loans
• Experience of supporting customers from initial enquiry to completion
• Must be CeMAP qualified
• Experience handling B2C enquiries and searching multiple lenders that meet my client’s customers criteria is advantageous
• Excellent communication skills – written and verbal
• Ability to work in a faced‑paced environment

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Our client isn’t just a household name – they’re pioneering the future of financial advice. As a rapidly expanding disruptor in financial services that has tripled in size over the last four years, they’re redefining what’s possible in the bridging industry through innovation and client‑focused solutions.

Imagine working with a constant stream of leads delivered directly to your fingertips. Our client’s proprietary cutting‑edge platform, developed by industry experts, eliminates the traditional struggle for new business, allowing you to focus on what you do best: providing exceptional bridging advice. Working within a team of 180+ professionals across the UK and consistent month‑on‑month growth, this isn’t just a job – it’s joining a success story in the making.

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Recruitment & Benefits

As the successful applicant you will be rewarded with a competitive salary and an excellent commission structure (OTE up to £90,000 PA). Work from home – my client will provide a laptop and necessary equipment / software which will enable you to excel.

The benefits package includes: Paid holiday, Pension, Access to a flexible benefits portal where you can pick and choose the benefits that work for you, BUPA health insurance. Sound good? We’d love to hear from you.

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