Customer Services Operator

HR GO Recruitment; Snodland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading staffing agency is looking for experienced sales order processors in Snodland. Candidates should be skilled in managing customer calls and processing orders accurately. Fluency in English and experience with CRM systems are essential. Flexible shift hours, including weekends, will be required. Candidates with a driving license are preferred due to location.

Qualifications

• Experience in taking calls and processing orders.
• Strong communication skills for customer service.
• Ability to work flexible hours during busy periods.

Responsibilities

• Take customer calls and process sales orders.
• Select the correct products based on customer needs.
• Provide excellent customer service and support.

Skills

Customer relations

Proficient in English

CRM system experience

Job description

We are seeking experienced sales order processors to join our clients team in the run up to Black Friday and the Xmas period.

Candidates will be experienced in taking calls, selecting the correct product and processing the order through.

You will be used to working with a CRM system, be fully proficient in the English language and demonstrate strong customer relations, providing the best service to the customer that you can.

Hours will vary and shifts will be allocated, but it will include 1 possibly 2 days over the weekend. You will be required to work 5 - 6 days each week. Hours of work will be shifts between the hours of 8am to 10pm normally (averaging an 8.5 hour day normally).

Ideally it is preferred that candidates drive due to location, although it is walkable from the train station.