Customer Service Personal Banker - Six-Month Contract

NatWest Group; Trafford; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading banking institution is seeking a Customer Service, Personal Banker in Trafford to support customers in achieving their financial goals. You will provide outstanding service, guide customers on banking options, and handle requests with accuracy. Successful candidates will excel in communication and customer service, with a commitment to personal and branch goals. The role offers competitive pay, training for certification, and a range of benefits including generous holiday entitlement.

Benefits

Flexible reward programme

Generous holiday entitlement

Retirement fund contribution

Qualifications

• Motivated and driven to develop your career.
• Customer centric approach to work.
• Commitment to develop new skills and responsibilities.

Responsibilities

• Provide outstanding customer service as the first point of contact.
• Complete general banking requests like payments and transfers.
• Identify opportunities to help customers with simple financial products.

Skills

Customer service orientation

Strong communication skills

Attention to detail

Ability to work under pressure

Interpersonal skills

Team collaboration

Job description

A leading banking institution is seeking a Customer Service, Personal Banker in Trafford to support customers in achieving their financial goals. You will provide outstanding service, guide customers on banking options, and handle requests with accuracy. Successful candidates will excel in communication and customer service, with a commitment to personal and branch goals. The role offers competitive pay, training for certification, and a range of benefits including generous holiday entitlement.