Customer Service - Kings Langley (National)

Randstad Delivery; Kings Langley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency in the UK is looking for a Customer Service Field Agent to conduct surveys for the Office for National Statistics (ONS). This temporary position involves traveling to various locations, engaging with the public to encourage participation. Candidates should have a valid UK driving license, excellent communication skills, and the ability to work independently. The pay rate is £12.55 per hour with additional travel and meal allowances.

Benefits

Mileage allowance of £0.45 per mile

Meal allowance of £7.50 for every 5 hours worked

Qualifications

• A valid UK driving license and your own car is essential.
• Willingness to complete a DBS check.
• Ability to travel up to 40 miles for assignments.

Responsibilities

• Conduct surveys and encourage participation from a variety of people.
• Work independently with minimal supervision.
• Travel to different locations as required.

Skills

Excellent communication skills

Ability to persuade people

Self-disciplined attitude

Data entry proficiency

Job description

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people.

Role Details

• Location:
• Pay Rate: £12.55 per hour
• Mileage Allowance: £0.45 per mile.
• Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours
• Duration: Temporary contract until December 17, 2025
• Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays)
• Contract: Temporary, with weekly pay through Randstad.

What You'll Need

• A valid UK driving license and your own car.
• The ability to travel up to 40 miles for assignments.
• Willingness to get business car insurance and complete a DBS check.
• Excellent communication skills and the ability to persuade people to participate in surveys.
• A self-disciplined and motivated attitude—you'll be working with minimal supervision.
• Proficiency with a laptop and smartphone for data entry and planning.

How to Apply

If you're interested, please email or call the team on (phone number removed) to learn more.

Randstad Business Support is acting as an Employment Business in relation to this vacancy