Customer Service Coordinator

Berry Recruitment; Bicester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Customer Service Coordinator in Bicester, offering an immediate start on a temporary basis. The role involves managing customer calls, coordinating orders, and general administration. Candidates should have excellent communication skills and experience in customer service. This position offers £12.21 per hour and flexible shifts Monday to Friday.

Benefits

Up to 33 days holiday

Company Pension Scheme

Life Assurance

Rewards scheme with exclusive perks

Qualifications

• Excellent communication and interpersonal skills.
• Experience delivering focused customer services.
• Ability to take ownership of tasks and work accurately.

Responsibilities

• Assist and manage incoming calls and customer queries.
• Coordinating equipment orders for delivery and collection.
• General administration to support daily activities.

Skills

Excellent communication and interpersonal skills

Experience in delivering customer services

Ability to work flexibly in a busy team

Enthusiastic and positive approach

Good IT skills

Job description

Overview

Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Bicester, Oxfordshire as Temporary Customer Service Coordinator. This role will be an immediate start and offered on a Temporary basis.

Role: Customer Service Coordinator

Location: Abingdon, Oxfordshire

Salary: £12.21 Per hour

Working Monday to Fridays 8am-5pm (40 hours)

Key Responsibilities

• Assist and manage incoming calls and answering any customer queries
• Coordinating equipment orders to be delivered, installed and collected
• Order analysis by checking, identifying and reporting any errors made via online orders
• Providing telephone and email advice to clinical/social care staff to support effective prescription
• General administration that supports daily activities and duties
• You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained
• Working with people experiencing different vulnerabilities

Candidate Specification

• Excellent communication and interpersonal skills
• Experience of, and commitment to, delivering focused customer services
• The ability to take ownership of tasks and work accurately and flexibly within a busy team
• An enthusiastic and positive approach
• Good IT skills
• Ability to work accurately and flexibly as part of a busy team

What can we offer you?

• £25,396.80
• Monday to Friday 40 hours
• Up to 33 days holiday (including bank holidays)
• Company Pension Scheme.
• Life Assurance.
• A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets

If you believe, you have the passion and enthusiasm to succeed in this role, please contact Kathy Rusher at the Oxford Branch. We look forward to hearing from you.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.