Customer Service & Contracts Administrator

Interaction Recruitment; Corby; On-site; GBP 24,000 - 29,000; Full time

Job summary

An established contracts and business development organization in Corby is seeking a Customer Service Executive. This position involves supporting sales and managing customer communications while maintaining accurate data in the CRM system. The ideal candidate should have strong communication skills, be well-organized, and have experience with CRM systems. This role offers competitive salary and benefits, including 25 days annual leave and life assurance.

Benefits

Salary sacrifice pension scheme

25 days annual leave plus bank holidays

Life assurance (4x annual salary)

Health cash plan & Employee Assistance Programme

On-site parking

Free tea and coffee

Qualifications

• Strong team player with the ability to work independently.
• Experience inputting and managing data within a CRM system.
• Excellent communication and customer service skills.

Responsibilities

• Support sales team with administration tasks.
• Produce annual contract service reports using CRM data.
• Maintain accurate contract and customer data.

Skills

Strong team player

Excellent communication skills

Customer service skills

Analytical skills

Tools

CRM System

Microsoft Excel

Job description

An established contracts and business development organization in Corby is seeking a Customer Service Executive. This position involves supporting sales and managing customer communications while maintaining accurate data in the CRM system. The ideal candidate should have strong communication skills, be well-organized, and have experience with CRM systems. This role offers competitive salary and benefits, including 25 days annual leave and life assurance.