Customer Service Assistant

Michael Page Legal; Kingston upon Hull; On-site; GBP 24,000 - 28,000; Full time

Job summary

A reputable recruitment agency is offering a Permanent Customer Service Assistant position in Hull. This role involves assisting customers with queries over the phone, ensuring high service standards. No prior experience is required as comprehensive training is provided. The salary is £24,000 with additional monthly bonuses, and benefits include a hybrid working option, excellent team culture, and opportunities for career progression.

Benefits

Monthly bonuses

Hybrid working

Central location in Hull

Great team and culture

Excellent offices and facilities

Qualifications

• Previous customer service experience, possibly from retail or hospitality.
• Confident telephone manner with excellent communication skills.
• Ability to handle pressure in a fast-paced environment.

Responsibilities

• Handle high volume calls assisting customers with queries.
• Chase up documents and details required for customer service.
• Liaise with third parties for seamless process delivery.

Skills

Previous customer experience

Confident telephone manner

Excellent communication skills

Ability to work under pressure

Attention to detail

Organizational skills

Team player

Job description

Michael Page has just registered a new exciting Permanent Customer Service Assistant position in Hull to work for a reputable financial services business.

The organization is experiencing significant growth, making this an excellent time to join the business. This role offers a fantastic opportunity for someone with customer service experience or someone looking to start their career.

Please apply now!

Client Details

Michael Page has registered a new Permanent Customer Service Assistant position in Hull for a reputable financial services company.

The organization is growing rapidly, offering a great opportunity for candidates with customer service experience or those eager to begin their career.

Please apply now!

Description

As a Customer Service Assistant, you will handle a high volume of calls, assisting with various queries from existing customers to ensure the highest level of service and resolution standards.

You will work in a busy environment, chasing up documents and details required for customers, liaising with third parties to ensure a seamless process.

If you are passionate about customer experience and thrive in a busy environment, please apply now!

Profile

• Previous customer experience, possibly from retail or hospitality backgrounds
• Confident telephone manner and excellent communication skills
• Ability to work under pressure in a fast-paced environment
• Good attention to detail and organizational skills
• Excellent team player

Job Offer

Salary of £24,000 plus monthly bonuses, working for a reputable business within the financial services sector. No experience required as full training will be provided. The role offers excellent progression and development opportunities, with no shift patterns or weekend work. Benefits include hybrid working, a central location in Hull, a great team and culture, excellent offices and facilities, and immediate interviews.